Family Courtyard

Family Courtyard's 22-year operating history shows a pattern of recurring compliance issues that warrants careful family review. Over its licensed period, the community has accumulated 7 Type A citations (serious violations affecting resident safety or care) and 26 Type B citations (administrative or non-serious findings), with complaint investigations significantly outnumbering routine inspections. The facility has had 9 substantiated allegations among the 26 total allegations investigated, meaning roughly 35% of investigated concerns were validated by state inspectors. The recent three-year period shows continued challenges, with all 9 substantiated allegations and 2 of the 7 Type A citations occurring during this timeframe, indicating ongoing rather than resolved issues. Families should ask the community specifically which categories of allegations were substantiated, what corrective actions were taken and verified, and how they plan to address the pattern of recurring safety and care concerns that have persisted despite more than two decades of operation.