Richmond, California
Family Courtyard
Assisted Living
2840 Salesian Avenue, Richmond, CA 94804
Family Courtyard in Richmond, California provides assisted living for 70 residents.
- Licensed capacity
- 70 residents
Maximum licensed size, not current occupancy.
- Licensed since
- October 2003
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 2
- Complaints with substantiated allegations
- 3
AI summary
Family Courtyard has accumulated 7 Type A findings (the most severe class, affecting resident safety or care) over its 22.8 years of licensure, with 2 of those occurring within the past three years alongside a recent uptick in complaint activity.
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- Track record — Across more than two decades of operation, this community has drawn 7 Type A and 26 Type B (administrative, paperwork or procedural) findings, which is a meaningful history worth discussing directly with staff.
- Recent 3 years — Two Type A citations and 3 Type B citations were issued in the past three years, alongside 14 inspections and 7 complaint investigations, indicating the record is still actively developing rather than settled into a clean stretch.
- Complaints — Complaint investigations have been frequent relative to routine inspections, and 9 of the 26 investigated allegations lifetime were substantiated, a roughly 35% substantiation rate that includes all 9 substantiated allegations occurring within just the past three years.
- Operating tenure — Nearly 23 years of continuous licensure gives a long baseline to judge against, and the concentration of substantiated allegations and Type A findings in the recent window is more informative than the lifetime total alone.
- 1.Which specific categories of allegations were substantiated in the recent investigations, and what corrective actions were taken and verified?
- 2.What changed operationally around the time of the recent Type A citations, and has the community confirmed the issues are resolved?
- 3.Given the frequency of complaint investigations relative to inspections, what is the community doing to reduce complaints going forward?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #75600757
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 10
- Type A citations · most severe class
- 7
- Type B citations · administrative
- 26
- Substantiated allegations
- 9
Available reports · 25
Facility evaluation
May 27, 2026
Complaint investigation
Mar 17, 2026
Facility evaluation
Mar 9, 2026
Facility evaluation
Oct 16, 2025
Facility evaluation
Sep 26, 2025
1–5 of 25 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$5,200 / mo
- Private Rooms
- $5,200 / mo
- Studios
- $6,300 / mo
- 1-Bedroom
- $7,600 / mo
Care & support
Daily Care Services
7 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
Daily life & programs
Spaces & services
Amenities
16 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Laundry service / Dry cleaning
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
4 features
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
Transportation
1 feature- Scheduled transportation
Family & Visitors
1 feature- Family support services
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
2.0Average RatingAveraged from 1 review published on other websites
AI review summary
A single critical account raises concerns about this community, so families should investigate care quality and communication directly before making a decision.
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- Atmosphere & grounds — There is not enough detail in the available feedback to identify consistent strengths, so this should be explored directly with the community.
- Staff & care — The lone review is critical and references unresolved issues, so families should ask staff directly about care quality and how concerns are handled.ed.
- Communication — It is unclear from available feedback how responsive the community is to family concerns, so ask about their process for addressing complaints.pt
- Value & pricing — Pricing details and how fees may change with higher care needs are not covered, so confirm this information on a tour.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Family Courtyard. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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