Rialto, California
Rialto Assisted Living
Assisted Living · Independent Living
1441 South Riverside Avenue, Rialto, CA 92376
Rialto Assisted Living offers assisted living care in private and semi-private rooms, including patio rooms, at its Rialto, California location.
- Licensed capacity
- 94 residents
Maximum licensed size, not current occupancy.
- Licensed since
- January 2019
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 1
- Complaints with substantiated allegations
- 1
AI summary
Rialto Assisted Living has accumulated 7 Type A findings (the state's most severe citation class, tied to resident safety or care) over 7.5 years of operation, with 1 of those occurring within the past three years alongside 1 substantiated allegation.
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- Track record — Over 7.5 years of licensure the community has drawn 7 Type A and 14 Type B (administrative, paperwork-type) citations, a volume worth understanding in context rather than at face value.
- Recent 3 years — The recent slice shows a clear improvement: just 1 Type A citation and 0 Type B citations from complaint-related visits in the past three years, versus a heavier lifetime total, suggesting the more recent trajectory is stronger than the full history alone implies.
- Complaints — Complaint investigations (44 lifetime) far outnumber routine inspections (5 lifetime), and of those investigated allegations about 14% were substantiated, meaning the large majority were closed as unsubstantiated or unfounded.
- Operating tenure — Rialto has been licensed since January 2019, giving a reasonably established multi-year record with several inspection and complaint cycles to draw on rather than a short or thin history.
- 1.Can you walk through what happened in the most recent substantiated allegation and the Type A citation from the past three years, and what corrective steps were taken?
- 2.What specific categories did the 8 lifetime substantiated allegations fall into, and how were they resolved and verified by the state?
- 3.Given the high volume of complaint investigations relative to inspections, what is the facility doing to reduce the number of complaints being filed?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #361880660
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 44
- Type A citations · most severe class
- 7
- Type B citations · administrative
- 14
- Substantiated allegations
- 8
Available reports · 55
Facility evaluation
May 20, 2026
Facility evaluation
Feb 12, 2026
Facility evaluation
Oct 13, 2025
Complaint investigation
Sep 23, 2025
Complaint investigation
May 6, 2025
1–5 of 55 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$5,200 / mo
- Private Rooms
- $5,200 / mo
- Studios
- $6,400 / mo
- 1-Bedroom
- $7,900 / mo
Financial Assistance
What is the ALW?
The Assisted Living Waiver is a Medi-Cal program that pays for assisted living care in place of a nursing home. Residents must be on Medi-Cal (no share of cost) and meet a nursing-facility level of care; only communities enrolled with the state can accept it.
Listed as a participating provider by the California Department of Health Care Services (Jan 2026 list).
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Wheelchair accessible
Specialized Care
1 service
- Respite / Short-term care
Daily life & programs
Spaces & services
Amenities
17 features
- Furnished units
- Emergency call system
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Beauty salon / Barber
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
4 features
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
1 feature- Family support services
Community Services
3 features- Move-in coordination
- Concierge services
- Grocery shopping & errands
Reviews
Online reputation
2.2Average RatingAveraged from 18 reviews published on other websites
AI review summary
Rialto offers affordable, friendly care with a warm community feel, but families should carefully verify nursing responsiveness and dining quality, as both show inconsistent reports.
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- Staff & care — Many reviewers describe caregivers, nursing staff, and administrators as friendly, compassionate, and attentive, with specific staff members singled out by name for going above and beyond.
- Value & pricing — Families repeatedly note that Rialto is significantly more affordable than comparable facilities while still offering a solid level of included services and care.
- Atmosphere & grounds — Despite an outdated look, reviewers consistently mention that residents are friendly, common areas are used for group activities like movie nights and prayer gatherings, and the environment feels communal and welcoming.
- Cleanliness & maintenance — Several visitors describe the facility as clean and well-organized inside, even though exterior curb appeal and décor are sometimes called outdated or run down.
- Communication — One family highlighted that staff proactively called with health updates and care suggestions, something they said did not happen at a pricier facility.
- Staff & care — One serious account describes neglect, slow response to call bells, and unresolved management communication, so families should ask how call-light response times and staff accountability are monitored.
- Dining — Opinions on food swing from good and well-portioned to terrible and poorly managed, so it's worth sampling a meal and asking about kitchen leadership and menu variety.
- Cleanliness & maintenance — A few reviews mention worn carpeting and unkept landscaping at times, so touring in person to check current upkeep is recommended.
- Financial transparency — Reviews don't clarify how costs change as care needs increase, so families should confirm pricing tiers and what triggers rate increases.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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