Prime Residential Senior Care

Prime Residential Senior Care's compliance record over 6.3 years of operation shows a concerning pattern of serious violations early in its history, but significant improvement in recent years. The facility has received 9 Type A citations (serious violations affecting resident safety or care) and 8 Type B citations (administrative or non-serious findings) across 4 inspections and 3 complaint investigations since licensing in 2020. One allegation was substantiated during this period, with roughly 11% of investigated allegations substantiated versus unfounded. However, the facility's recent trajectory shows marked improvement — no Type A citations have been issued in the past three years, and the most recent substantiated allegation was more than three years ago, suggesting stronger compliance with life safety and resident care standards. Given this small facility's early compliance struggles followed by a clean recent record, families should ask the community what specific changes in management, staffing, or procedures led to this improvement and how they ensure sustained compliance going forward.