Kensington Place Redwood City

Over more than 10 years of operations, Kensington Place Redwood City has accumulated one Type A citation (a serious violation affecting resident safety or care) and one Type B citation (an administrative or non-serious finding) across two routine inspections. However, the community's recent record shows a stronger trajectory, with no Type A citations in the past three years despite multiple complaint investigations during that period. The facility has faced a notably high volume of complaint investigations — five total compared to just two routine inspections — but none of these investigations resulted in substantiated allegations, with all 10 investigated complaints either unsubstantiated or unfounded. Recent CDSS inspections, which examine areas like medication management and resident care plans, have not generated any citations. While the single lifetime Type A citation warrants discussion with the community about what was addressed and corrected, the clean recent record over multiple inspection cycles suggests improved compliance in a facility with substantial operating experience.