Redlands, California
Summerfield Memory Care Of Redlands
Memory Care
1319 Brookside Avenue, Redlands, CA 92373
Summerfield of Redlands is a memory care community in Redlands, California offering studio and shared suites for residents with Alzheimer's disease and other forms of dementia.
- Licensed capacity
- 75 residents
Maximum licensed size, not current occupancy.
- Licensed since
- April 2020
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 4
- Complaints with substantiated allegations
- 4
AI summary
Over just over six years of operation, Summerfield Memory Care Of Redlands has accumulated 6 Type A findings (the state's most severe citation class, tied to resident safety or care) with 4 of those occurring within the past three years, so the recent period carries most of the weight in this record.
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- Track record — Across roughly six years of licensure, the community has 6 Type A and 3 Type B (administrative, paperwork or procedure-related) citations, along with 5 substantiated allegations out of 49 investigated.
- Recent 3 years — Four of the six lifetime Type A findings and 4 of the 5 substantiated allegations fall within the past three years, indicating the concerns are concentrated recently rather than spread evenly across the operating period.
- Complaints — Complaint investigations (22 lifetime, 9 in the past three years) substantially outnumber routine inspections, and the investigation activity has been frequent and ongoing through early 2026.
- Operating tenure — A licensure history of about 6.3 years provides a reasonable base of inspection cycles to assess, and the pattern here shows recent activity rather than an isolated early incident now resolved.
- 1.What were the circumstances behind the four Type A citations issued in the past three years, and what corrective actions were taken?
- 2.Which categories of allegations were substantiated, and how has the community verified that corrective actions addressed the underlying issues?
- 3.Given the frequency of complaint investigations, what steps has the community taken to reduce the volume of complaints going forward?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #361880786
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 22
- Type A citations · most severe class
- 6
- Type B citations · administrative
- 3
- Substantiated allegations
- 5
Available reports · 32
Facility evaluation
May 5, 2026
Facility evaluation
Apr 10, 2026
Facility evaluation
Mar 27, 2026
Complaint investigation
Mar 27, 2026
Facility evaluation
Mar 6, 2026
1–5 of 32 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Memory CareStarting at$4,295 / mo
- Shared Rooms
- $4,295 / mo
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Wheelchair accessible
- Mobility assistance
Specialized Care
4 services
- Hospice agency partnership
- Respite / Short-term care
- Dementia care
- Cognitive learning center
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
20 features
- Furnished units
- Emergency call system
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Beauty salon / Barber
- Fireplace / Common fireplace
- Game room / Billiards
- Piano / Music room
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Fitness center / Gym
- Spa services
- Housekeeping Included
- Laundry service / Dry cleaning
- Café / Bistro
Outdoor Spaces
6 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- BBQ / Grill area
- Raised garden beds
Dining Options
6 features
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
- Family-style / Communal dining
Transportation
1 feature- Scheduled transportation
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.9Average RatingAveraged from 142 reviews published on other websites
AI review summary
Most families praise the warm, attentive staff and clean, homelike setting at Summerfield, but should verify staffing levels, refund policies, and pricing changes before signing.
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- Staff & care — Reviewers overwhelmingly describe staff as friendly, attentive, and genuinely caring, with several naming specific caregivers and administrators who went above and beyond.
- Atmosphere & grounds — The community is frequently called clean, beautifully landscaped, and set up in cottage-style villas that create a homey, secure feel for residents with dementia.
- Activities — Families consistently highlight daily activities like music, bingo, exercise, and travelogues that keep residents engaged and socially active.
- Dining — Many reviewers enjoyed the family-style meals and praised the food quality, though a few noted it was bland or that their loved one lost interest in eating.
- Communication — Several families point to strong communication from administration and nursing staff, including updates on health status and responsiveness to concerns.
- Staff & care — A recurring concern across several years of reviews is understaffing, with some families reporting delays finding caregivers, missed wellness checks, or falls and weight loss due to insufficient help with eating.
- Value & pricing — Multiple reviewers call Summerfield one of the more expensive options in the area and mention notable price increases over time, so families should clarify current costs and how they scale with care level.
- Financial transparency — One family described losing a significant refund after switching facilities before move-in, so it's worth asking directly about the cancellation and refund policy in writing.
- Communication — A few reviews mention pharmacy or care changes made without notifying family members, so ask how the community handles medication and care-plan updates.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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