Redlands, California
Rose Valley Redlands
Assisted Living · Residential Care
153 South Dearborn Street, Redlands, CA 92374
Rose Valley Redlands in Redlands, California offers assisted living and residential care in an intimate home setting with six beds.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- October 2017
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Rose Valley Redlands has 3 Type A findings and 8 Type B findings across 8.8 years of licensed operation, but no citations or substantiated allegations in the past three years of dated visits.
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- Track record — Over nearly nine years of operation, this small 6-bed home accumulated 3 Type A findings (the most severe class, affecting resident safety or care) and 8 Type B findings (administrative issues like paperwork or posting), alongside 3 substantiated allegations out of 12 complaint investigations.
- Recent 3 years — No inspections or complaint investigations with dated findings occurred in the past three years, meaning no Type A or Type B citations and no substantiated allegations in that window, a marked improvement over the earlier record.
- Complaints — Complaint investigations (12) considerably outnumber routine inspections (5), and only about 8% of investigated allegations were substantiated, with the large majority ruled unsubstantiated.
- Operating tenure — Nearly nine years of continuous licensure gives a reasonably long track record to evaluate, and the shift from earlier findings to a clean recent stretch suggests the home has addressed prior issues rather than repeating them.
Source: California Department of Social Services (CDSS)
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- License number
- License #361800187
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 12
- Type A citations · most severe class
- 3
- Type B citations · administrative
- 8
- Substantiated allegations
- 3
Available reports
Individual reports are not available in this profile yet.
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$3,900 / mo
- Shared Rooms
- $3,900 / mo
- Private Rooms
- $6,000 / mo
Care & support
Daily Care Services
7 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
Daily life & programs
Spaces & services
Amenities
4 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
2 features- Walking paths
- Garden / Courtyard
Dining Options
2 features- All-day / Flexible meal times
- Accommodates special diets
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
4.6Average RatingAveraged from 9 reviews published on other websites
AI review summary
Families consistently praise the hands-on, loving care from named caregivers at this small home-like community, but one troubling account of rude, unresponsive intake calls under new ownership warrants a direct question on tour.
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- Staff & care — Caregivers like Emily and Ellen are repeatedly singled out for treating residents with genuine warmth, patience, and personal attention, including one-on-one walks and emotional support.
- Cleanliness & maintenance — Reviewers consistently describe the home as clean and well-kept, a sharp contrast to other facilities they had experienced.
- Atmosphere & grounds — Families describe a homely, welcoming feel with private rooms, a shared dining room, and a nice yard rather than an institutional atmosphere.
- Daily life & dignity — Multiple reviewers note that residents were fed, groomed, and attended to promptly, avoiding the neglect they encountered at prior facilities.
- Communication — One family highlighted that a caregiver continued checking in and texting even after their loved one moved elsewhere, showing ongoing personal investment.
- Communication — A more recent account describes rude, dismissive phone interactions and a disconnected callback number when inquiring about availability, so families should test responsiveness themselves before committing.
- Ownership & management — Reviews mention a change in ownership, so families should ask current staff about any changes in management, caregiving team, or policies since that transition.
- Value & pricing — None of the reviews discuss costs or how fees might change with increased care needs, so this should be confirmed directly with the community.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Rose Valley Redlands. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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