Redlands, California
Plymouth Village Of Redlands
Assisted Living · Memory Care · Independent Living
900 Salem Drive, Redlands, CA 92373
Plymouth Village is a Life Plan Community in Redlands, California offering independent living, assisted living, and memory care.
- Licensed capacity
- 303 residents
Maximum licensed size, not current occupancy.
- Licensed since
- February 1981
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Plymouth Village of Redlands has operated for more than 45 years without a single Type A or Type B citation, a citation-free record across every dated inspection and complaint investigation on file.
Read Full SummaryRead less
- Track record — Across more than four decades of licensure, the community has zero Type A findings (the most severe citation class, tied to resident safety or care) and zero Type B findings (administrative or paperwork-related citations), an unusually clean lifetime record.
- Operating tenure — With 45.5 years of continuous licensure, this is a long operating history, giving the clean record substantial weight since it reflects many inspection cycles rather than a short or untested period.
- Complaints — Nine allegations have been investigated over the years and none were substantiated, meaning that when concerns were raised and looked into, the community's practices held up under scrutiny.
- Recent 3 years — The past three years show the same pattern as the lifetime record: four inspections and two complaint investigations, all clean, with no Type A or Type B citations and no substantiated allegations, so recent inspections covering life safety, medication management, and staff training found nothing to flag.
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #360904812
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 2
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 0
- Substantiated allegations
- 0
Available reports · 8
Facility evaluation
Nov 17, 2025
Complaint investigation
Sep 11, 2025
Facility evaluation
Dec 31, 2024
Facility evaluation
Jan 23, 2024
Complaint investigation
Sep 25, 2023
1–5 of 8 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Ask for current pricing
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
7 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Incontinence care
Specialized Care
2 services
- Respite / Short-term care
- Dementia care
Daily life & programs
Spaces & services
Amenities
22 features
- Furnished units
- Emergency call system
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
- Pet Friendly
- Beauty salon / Barber
- Swimming pool / Hot tub
- Piano / Music room
- Woodworking Shop
- Café / Bistro
Outdoor Spaces
5 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- Patio seating areas
- Putting green / Golf
Dining Options
6 features
- Room service
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.0Average RatingAveraged from 40 reviews published on other websites
AI review summary
Independent living residents love the community, grounds, and transparency, but the skilled nursing and rehab side has serious, repeated complaints about slow call-bell response and neglect that families must investigate closely.
Read Full SummaryRead less
- Atmosphere & grounds — Residents repeatedly describe a beautiful, well-maintained campus with walking paths, flowering trees, and lawns, plus a strong sense of community and neighborly connection.
- Financial transparency — Independent living residents specifically praise the transparency of staff when answering questions during the decision process.
- Activities — Reviewers highlight abundant volunteer opportunities, educational programs, local trips, and community involvement for independent living residents.
- Staff & care — Several long-term independent living residents describe staff and neighbors as delightful and say they have no regrets years into living there.
- Staff & care — Multiple reviewers describe long wait times after ringing call bells in the rehab and skilled nursing areas, with one account describing a resident left in a soiled diaper overnight.
- Daily life & dignity — A family described a rushed and ethically troubling discharge process from the rehab center, so it's worth asking how discharge planning and family input are handled.
- Dining — Experiences with food quality and staff attitude in dining vary by care level, including one account of a rude interaction with kitchen leadership, so ask about dietary accommodation and service across the different dining venues.
- Value & pricing — Several reviewers note the community is considerably more expensive than comparable options, so confirm current pricing and how costs shift when a resident moves to a higher level of care.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
Be the first to share your experience and help other families.
Languages spoken
Languages spoken
Around the neighborhood
See what's nearby Plymouth Village Of Redlands, including hospitals, pharmacies, and groceries.
Senior Places is not affiliated with, endorsed by, or operated by Plymouth Village Of Redlands. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
Are you the owner or operator of Plymouth Village Of Redlands?
Claim this profile to update your pricing, photos, and details. Complete profiles match more accurately — our Smart Match technology scores every community against what each family actually needs.