Redlands, California
Palm View Pleasant Living
Assisted Living · Memory Care
710 Church Street, Redlands, CA 92374
Palm View Pleasant Living is a residential care facility for the elderly in Redlands, California, licensed for 40 residents, offering assisted living and memory care support.
- Licensed capacity
- 40 residents
Maximum licensed size, not current occupancy.
- Licensed since
- November 2021
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Palm View Pleasant Living has no Type A findings (the state's most severe citation class) across its 4.7 years of operation, with only 4 administrative Type B citations and zero substantiated allegations out of 21 investigated.
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- Track record — Across nearly five years of licensure, the community has accumulated only administrative-level Type B citations (paperwork, posting, or minor procedure gaps) and no findings tied to resident safety or care.
- Complaints — Six complaint investigations produced 21 allegations, none of which were substantiated, indicating that concerns raised were reviewed but not confirmed.
- Operating tenure — With 4.7 years of licensed operation and ten dated inspection and complaint visits on record, there is a reasonably established inspection history to draw confidence from, though it is not yet a decade-long track record.
- Recent 3 years — The past three years show the same clean pattern as the lifetime record: no Type A or Type B citations and no substantiated allegations across six inspections and six complaint investigations, meaning the absence of citations covers areas like medication management and staff training checks specifically in recent cycles.
Source: California Department of Social Services (CDSS)
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- License number
- License #361881195
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 6
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 4
- Substantiated allegations
- 0
Available reports · 15
Complaint investigation
Apr 17, 2026
Complaint investigation
Jan 29, 2026
Facility evaluation
Dec 22, 2025
Facility evaluation
Nov 18, 2025
Facility evaluation
Nov 18, 2025
1–5 of 15 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$3,900 / mo
- Shared Rooms
- $3,900 / mo
- Private Rooms
- $6,000 / mo
Financial Assistance
What is the ALW?
The Assisted Living Waiver is a Medi-Cal program that pays for assisted living care in place of a nursing home. Residents must be on Medi-Cal (no share of cost) and meet a nursing-facility level of care; only communities enrolled with the state can accept it.
Listed as a participating provider by the California Department of Health Care Services (Jan 2026 list).
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Wheelchair accessible
Daily life & programs
Spaces & services
Amenities
8 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Art studio / Craft room
- Beauty salon / Barber
- Activity room
- Private bathroom
Outdoor Spaces
4 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
Dining Options
4 features
- All-day / Flexible meal times
- Accommodates special diets
- Professional chef
- Outdoor / Patio dining
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
4.0Average RatingAveraged from 2 reviews published on other websites
AI review summary
Most families praise attentive, caring staff and a clean, welcoming environment, but some serious allegations about neglect and billing warrant careful in-person verification.
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- Staff & care — Families frequently describe staff as attentive, professional, and genuinely caring, with several noting compassionate treatment during difficult transitions.
- Atmosphere & grounds — Reviewers consistently describe the facility as clean, modern, beautifully furnished, and appropriately sized for a warm, small-community feel.
- Communication — Several family members highlight staff keeping them well informed about their loved one's care and adjustment, especially valuable for those living out of town.
- Dining — The food is regularly described as good by residents and families.
- Staff & care — While most reviews praise staff, at least one account alleges neglect and disrespect toward residents, so families should ask about staffing ratios and daily care routines during a tour.
- Financial transparency — One review claims insurance was billed after a resident had already left, making it important to clarify billing practices and discharge procedures in advance.
- Activities — An older review noted a lack of engaging activities leading to boredom, so families should confirm the current activities calendar and whether recent improvements have been sustained.
- Dining — There is an allegation that staff consumed snacks meant for residents, so it's worth asking how food and hydration are monitored and safeguarded.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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