Sundial Assisted Living

Sundial Assisted Living's compliance record over its 3.5-year licensed period shows significant regulatory concerns that warrant careful family scrutiny. The community has accumulated 7 Type A citations (serious violations affecting resident safety or care) and 8 Type B citations (administrative or non-serious findings) across just 2 routine inspections, while also generating 12 complaint investigations — a pattern suggesting ongoing operational challenges. Most concerning, 12 allegations against the facility have been substantiated by state investigators, with roughly 40% of all investigated complaints validated as having merit. The high volume of complaint activity relative to routine inspections indicates residents, families, or staff have repeatedly raised concerns serious enough to trigger state investigations. Given these substantiated findings, families should ask the community directly which categories of allegations were substantiated, what specific corrective actions were implemented and verified by the state, and how leadership has addressed the underlying issues that generated this level of regulatory scrutiny. The facility's relatively short operating history means this troubled record reflects its performance since opening rather than isolated incidents from an otherwise stable tenure.