Redding, California
Sierra Oaks Assisted Living and Memory Care
Assisted Living · Memory Care
1520 Collyer Drive, Redding, CA 96003
Sierra Oaks Assisted Living and Memory Care is a residential care community in Redding, California offering assisted living, secure memory care, respite stays, and hospice care in partnership with hospice professionals.
- Licensed capacity
- 113 residents
Maximum licensed size, not current occupancy.
- Licensed since
- April 2022
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 2
- Complaints with substantiated allegations
- 9
AI summary
Sierra Oaks has 3 Type A findings — the state's most severe citation class, involving resident safety or care — across its 4.3 years of operation, with 2 of those occurring within the past three years alongside a heavy volume of complaint activity.
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- Track record — Since licensing in 2022, Sierra Oaks has accumulated 3 Type A and 11 Type B (administrative) citations, a notable concentration of findings for a community with just over four years of operating history.
- Recent 3 years — Two of the three Type A findings and the majority of Type B findings fall within the past three years, meaning the concerning pattern is current rather than resolved or fading.
- Complaints — Complaint investigations (15 lifetime, 10 in the past three years) outnumber routine inspections, and about 58% of investigated allegations were substantiated, indicating that a majority of complaints brought to the state were confirmed valid.
- Operating tenure — At 4.3 years licensed, this is a moderate operating history — enough inspection and complaint cycles to establish a pattern, but still a relatively young community for a 113-bed operation.
- 1.Can you walk through what led to each of the Type A citations and what corrective actions were verified by the state afterward?
- 2.Which categories of allegations were substantiated, and what specific changes were made to prevent recurrence?
- 3.Given the number of complaint investigations relative to inspections, what is the community doing to reduce the volume of complaints going forward?
Source: California Department of Social Services (CDSS)
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- License number
- License #455002787
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 15
- Type A citations · most severe class
- 3
- Type B citations · administrative
- 11
- Substantiated allegations
- 11
Available reports · 27
Facility evaluation
May 26, 2026
Complaint investigation
May 21, 2026
Complaint investigation
May 21, 2026
Facility evaluation
Apr 24, 2026
Facility evaluation
Apr 22, 2026
1–5 of 27 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$2,894 / mo
- Shared Rooms
- $2,894 / mo
- Studios
- $3,495 / mo
- Private Rooms
- $3,995 / mo
Memory CareStarting at$4,795 / mo
- Shared Rooms
- $4,795 / mo
- Private Rooms
- $5,893 / mo
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- Mobility assistance
- Non-ambulatory care
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Wheelchair accessible
- Incontinence care
- Diabetes / insulin management
Specialized Care
2 services
- Dementia care
- Cognitive learning center
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
20 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Laundry service / Dry cleaning
- Pet Friendly
- Beauty salon / Barber
- Piano / Music room
- Café / Bistro
Outdoor Spaces
5 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- Patio seating areas
- Putting green / Golf
Dining Options
10 features
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
- Private Dining Room
- International cuisine
- Room service
- Kosher meals available
- All-day / Flexible meal times
- Locally-inspired cuisine
- Accommodates special diets
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.7Average RatingAveraged from 48 reviews published on other websites
AI review summary
Staff warmth and compassion are widely praised, but recurring reports of understaffing, cleanliness lapses, and inconsistent personal care mean families should probe staffing levels and hygiene practices closely.
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- Staff & care — Reviewers repeatedly describe staff as kind, compassionate, and genuinely attached to residents, with several calling caregivers 'angels' or noting exceptional skill calming agitated memory care residents.
- Activities — Families mention a range of activities such as bingo, arts and crafts, movie nights, and field trips, along with transportation to appointments included in the monthly fee.
- Atmosphere & grounds — Several reviews describe the building and grounds as clean, well-maintained, and pleasant, with amenities like a putting green and walking paths.
- Value & pricing — Some families found the all-inclusive monthly fee, including medication administration and transportation, more affordable than previous facilities.
- Staff & care — Multiple reviews describe chronic understaffing leading to missed showers, dirty linens left for weeks, and slow response to basic needs, so ask about current staff-to-resident ratios.
- Cleanliness & maintenance — Several reviewers, including a recent one, reported strong urine odors, residents left in soiled briefs, and stained common-area furniture, which is worth verifying on an unannounced visit.
- Dining — Food quality is inconsistently reviewed, with some praising it as excellent and others calling it terrible or lacking fresh fruit and low-sodium options, so ask to see current menus.
- Financial transparency — At least one family was charged for weeks of service after a resident's death or move-out due to notice-period terms not clearly explained at signing, so clarify the contract's notice and refund policies upfront.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
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