Lavender Hills Assisted Living II

Lavender Hills Assisted Living II has accumulated 2 serious violations affecting resident safety or care (Type A citations) and 5 administrative or non-serious findings (Type B citations) over more than 18 years of operation, alongside 4 substantiated allegations from complaint investigations. The community has faced the same number of complaint investigations as routine inspections, suggesting ongoing issues that have prompted state scrutiny beyond standard oversight cycles. Roughly 22% of investigated allegations were substantiated, indicating that about one in five complaints warranted corrective action. Concerning for families, the recent three-year period shows no improvement, with 1 Type A citation and 4 substantiated allegations all occurring within this timeframe, suggesting active rather than historical issues. Given this pattern, families should ask the community which categories of allegations were substantiated, what specific corrective actions were taken and verified, and how they plan to prevent similar issues going forward. While the lifetime citation count might seem modest for an 18-year operating history, the concentration of serious findings and substantiated complaints in recent years warrants careful consideration when evaluating this community's ability to maintain consistent standards in resident care plans and medication management.