Rancho Santa Margarita, California
Park Terrace
Assisted Living · Memory Care · Independent Living
21952 Buena Suerte, Rancho Santa Margarita, CA 92688
Park Terrace in Rancho Santa Margarita, California offers independent living, assisted living, and memory care across a larger community with 230 licensed beds.
- Licensed capacity
- 230 residents
Maximum licensed size, not current occupancy.
- Licensed since
- June 2000
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
State record available
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 1
AI summary
Park Terrace's 26-year licensed history shows zero Type A findings, the most severe citation class, with only 2 administrative (Type B) citations on record.
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- Track record — Over more than 26 years of operation, Park Terrace has never received a Type A citation, the state's most severe class tied to resident safety or care, and has accumulated just 2 Type B administrative citations.
- Complaints — The community has faced 8 complaint investigations across its history, with 2 allegations substantiated and none unfounded; the recent 3-year window also shows 2 substantiated allegations, indicating this is an ongoing but limited pattern rather than an isolated legacy issue.
- Operating tenure — A licensed history spanning over a quarter-century, covering 4 lifetime inspections plus 5 more in just the recent 3-year window, offers a substantial and consistent record from which to judge the community's standards for life safety and staff training compliance.
- Severity — Every citation issued against Park Terrace, in both the lifetime and recent record, has been at the administrative Type B level rather than the more serious Type A level.
Source: California Department of Social Services (CDSS)
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- License number
- License #306001157
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 8
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 2
- Substantiated allegations
- 2
Available reports · 14
Facility evaluation
Apr 21, 2026
Complaint investigation
Mar 10, 2026
Facility evaluation
Nov 24, 2025
Complaint investigation
Jul 29, 2025
Facility evaluation
Jun 16, 2025
1–5 of 14 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$5,800 / mo
- Shared Rooms
- $5,800 / mo
- Private Rooms
- $7,700 / mo
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Wheelchair accessible
- Mobility assistance
Specialized Care
4 services
- Hospice agency partnership
- Respite / Short-term care
- Dementia care
- Cognitive learning center
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
23 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Beauty salon / Barber
- Swimming pool / Hot tub
- On-site market / Store
- Game room / Billiards
- Fireplace / Common fireplace
- Movie theater / Media room
- Piano / Music room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Fitness center / Gym
- Spa services
- Housekeeping Included
- Laundry service / Dry cleaning
- Café / Bistro
Outdoor Spaces
6 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- BBQ / Grill area
- Raised garden beds
Dining Options
6 features
- Room service
- All-day / Flexible meal times
- Accommodates special diets
- Professional chef
- Restaurant-style dining
- International cuisine
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.4Average RatingAveraged from 162 reviews published on other websites
AI review summary
Park Terrace is widely praised for warm, attentive staff and a beautiful, dignified memory care setting, but families should clarify care-level pricing and dining staffing before moving in.
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- Staff & care — Reviewers overwhelmingly describe staff as warm, attentive, patient, and quick to respond in emergencies, with many families saying it feels like an extended family.
- Atmosphere & grounds — The community and memory care cottages are frequently praised for spacious, secure gardens and courtyards that let residents walk freely outdoors while staying safe.
- Activities — Residents and families consistently mention a full calendar of activities, from happy hours and outings to exercise classes and entertainment, that keeps residents engaged.
- Dining — Many reviews highlight tasty, well-prepared food and a restaurant-style dining experience, though this is one of the more mixed themes.
- Daily life & dignity — Families of memory care residents often note that their loved ones are treated with dignity and thrive in a true sense of community.
- Dining — Several reviewers describe slow, inconsistent restaurant service and difficulty keeping servers staffed, sometimes leading to long waits for meals.
- Financial transparency — A few reviews raise concerns about unclear care-level pricing and a points-based billing system, including one serious dispute over an unexplained care level increase.
- Communication — Some families mention early communication feeling confusing or inconsistent, and one review describes a restrictive visitor policy, so it's worth asking how the community handles family updates and visitation now.
- Staffing consistency — A couple of reviews mention understaffing or inconsistent training among care staff, so families should ask about current staffing levels and turnover.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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