Rancho Palos Verdes, California
The Canterbury Retirement Community
Assisted Living · Memory Care · Independent Living
5801 Crestridge Road, Rancho Palos Verdes, CA 90275
The Canterbury is a nonprofit Life Plan (continuing care) community in Rancho Palos Verdes for adults aged 62 and older, offering independent living along with assisted living and memory care support as needs change.
- Licensed capacity
- 187 residents
Maximum licensed size, not current occupancy.
- Licensed since
- March 1993
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 1
- Complaints with substantiated allegations
- 3
AI summary
Across 33 years of operation, Canterbury has accumulated 2 Type A findings (the state's most severe citation class, tied to resident safety or care) and 3 Type B administrative findings, with 1 of the Type A findings occurring within the past three years alongside both substantiated allegations.
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- Track record — Over a 33-year licensed history, the community has drawn 2 Type A and 3 Type B citations, a modest total for a large 187-bed community offering assisted living, memory care, and independent living, but worth discussing directly.
- Recent 3 years — One of the two Type A findings and both substantiated allegations fall within the past three years, meaning the more serious activity in this record is recent rather than distant history.
- Complaints — Of the 3 complaint investigations filed over the community's history, 2 were substantiated, a roughly 67% substantiation rate that's a meaningful share and worth asking about directly.
- Operating tenure — More than three decades of continuous licensure gives this record real depth, but the recent concentration of findings suggests recent, not historical, conditions are the more relevant lens.
- 1.Can you walk through what led to the Type A citation issued in the past three years and what corrective actions were verified afterward?
- 2.Which categories of allegations were substantiated in the two recent cases, and what changes were made in response?
- 3.Have staffing, training, or care-plan procedures changed since the 2025 complaint investigations?
Source: California Department of Social Services (CDSS)
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- License number
- License #191603774
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 3
- Type A citations · most severe class
- 2
- Type B citations · administrative
- 3
- Substantiated allegations
- 2
Available reports · 10
Facility evaluation
Mar 24, 2026
Facility evaluation
Dec 12, 2025
Complaint investigation
May 8, 2025
Complaint investigation
Apr 11, 2025
Facility evaluation
Mar 28, 2025
1–5 of 10 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Ask for current pricing
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
6 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
Specialized Care
1 service
- Respite / Short-term care
Daily life & programs
Spaces & services
Amenities
18 features
- Furnished units
- Emergency call system
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
- Beauty salon / Barber
- Swimming pool / Hot tub
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
4 features
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
Transportation
1 feature- Scheduled transportation
Family & Visitors
1 feature- Family support services
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.3Average RatingAveraged from 16 reviews published on other websites
AI review summary
Families and residents consistently praise the compassionate, attentive care and welcoming atmosphere, though it's worth confirming common-area layout and long-term care costs during a tour.
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- Staff & care — Reviewers repeatedly describe nursing staff as compassionate, dedicated, and treating residents like family, even through difficult end-of-life care.
- Atmosphere & grounds — The community is described as beautiful, well maintained, and offering an amazing view.
- Activities — Residents are said to enjoy a good variety of activities and amenities.
- Communication — One family highlighted helpful, thoughtful guidance from a staff member while exploring options for relocation.
- Atmosphere & grounds — One reviewer noted the lobby lacks comfortable communal seating for visitors to chat with residents, unlike some other communities, so families may want to ask how visiting spaces are arranged.
- Financial transparency — Reviews don't detail how costs or contracts change as residents move into higher levels of care, so this is worth confirming directly with the community.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by The Canterbury Retirement Community. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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