Alta Loma Gardens Residential Care #1

6896 Hellman Avenue, Rancho Cucamonga, CA 91701

Assisted Living

Accepting Residents

About Alta Loma Gardens Residential Care #1

Accepting

Alta Loma Gardens Residential Care #1 in Rancho Cucamonga is an intimate assisted living home with six...

License #

361880570

Status

Licensed

Licensed Capacity

6 beds

Licensed Since

Apr 2019

AI Summary

Over 7.4 years of operation, Alta Loma Gardens Residential Care #1 has accumulated 10 Type A findings (the state's most severe citation class, tied to resident safety or care) and 18 Type B findings (administrative issues), with 6 substantiated allegations, including 1 Type A finding within the past three years.

Track record — The lifetime count of 10 Type A and 18 Type B citations across a 6-bed home is a substantial volume of findings for a small community, and the pattern warrants a direct conversation with staff about what drove them and what has changed since.
Recent 3 years — The recent slice still shows an active Type A finding along with 6 Type B findings and 6 substantiated allegations, meaning the concerns are not confined to the distant past but continue into the most recent inspection cycles.
Complaints — Complaint investigations (8 lifetime, with a cluster of 3 in the past three years) have driven a meaningful share of the findings, and roughly a third of all investigated allegations were substantiated, which is a notable ratio to ask about directly.
Operating tenure — Licensed since 2019, the community has now been through multiple inspection cycles, so the findings reflect an established operating history rather than a brief or unusual snapshot.

Ask the community

1.Which specific incidents led to the Type A citations, and what corrective actions were put in place and verified by the state?
2.What corrective steps were taken after the 6 substantiated allegations, and how has the facility confirmed those changes are holding?
3.Given that a Type A finding occurred within the past three years, what has changed operationally since then to prevent recurrence?

Inspections

Total inspections5

Most recentApr 2026

Type A citations (most severe class)10

Type B citations (administrative)18

Complaints

Investigations completed8

Allegations substantiated6

Type A citations (most severe class)10

Type B citations (administrative)18

Date	Type	Report
Apr 22, 2026	Facility Evaluation	PDF
Aug 6, 2025	Complaint Investigation	PDF
Aug 6, 2025	Facility Evaluation	PDF
Apr 3, 2025	Facility Evaluation	PDF
Oct 16, 2024	Facility Evaluation	PDF
Apr 12, 2024	Facility Evaluation	PDF
Apr 3, 2024	Facility Evaluation	PDF
Apr 3, 2024	Facility Evaluation	PDF
Feb 13, 2024	Facility Evaluation	PDF
Nov 8, 2023	Facility Evaluation	PDF
Oct 28, 2023	Complaint Investigation	PDF
Oct 28, 2023	Complaint Investigation	PDF
Jun 23, 2023	Complaint Investigation	PDF
May 15, 2023	Facility Evaluation	PDF
May 4, 2023	Complaint Investigation	PDF
May 4, 2023	Facility Evaluation	PDF
Feb 22, 2023	Facility Evaluation	PDF
Jun 20, 2022	Facility Evaluation	PDF
Dec 28, 2021	Facility Evaluation	PDF
Dec 21, 2021	Complaint Investigation	PDF
Dec 21, 2021	Complaint Investigation	PDF
Dec 21, 2021	Facility Evaluation	PDF

View full record on CDSS website

Pricing

Total monthly costs depend on room type, select services, and the level of care needed.

Shared Rooms$4,500/mo

Private Rooms$5,500/mo

Activities & Events

Reviews

Online Reputation

4.0Average Rating

Averaged from 4 reviews published on other websites

Most families report attentive, personalized care and beautiful grounds, though one report of low staffing ratios makes it worth confirming staff-to-resident numbers directly.

What reviewers praise

Staff & care — Reviewers consistently describe caregivers as attentive and deeply invested, going out of their way to learn residents' food preferences and personal comforts.
Atmosphere & grounds — The gardens and grounds are repeatedly called beautiful, with residents able to stroll outside or have their rooms positioned to enjoy the view.
Dining — Home cooked meals and exquisite food menus are highlighted as a standout feature of daily life there.
Communication — Families praise the director for being personally involved in resident care and for communicating proactively with extended family.
Value & pricing — Despite acknowledging the cost of boarding homes, several reviewers feel the personalized attention their loved ones receive makes it worth the price.

Worth asking about

Staff & care — One family reported a staffing ratio of one caregiver to six residents and felt money was prioritized over quality care, so it's worth asking about current staff-to-resident ratios on a tour.
Financial transparency — Given the mixed views on value, families should ask for a clear breakdown of costs and what triggers price increases as care needs grow.

The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.

Be the first to share your experience and help other families.

Care Services

Medication management

Bathing & dressing assistance

24-hour supervision

Activities of daily living (ADL) assistance

Mobility assistance

Non-ambulatory care

Wheelchair accessible

What This Community Offers

Furnished units

Emergency call system

Housekeeping Included

Laundry service / Dry cleaning

Walking paths

Garden / Courtyard

All-day / Flexible meal times

Accommodates special diets

Scheduled transportation

Move-in coordination

Meet the Team

Languages Spoken

English

Explore the Area

See what's nearby Alta Loma Gardens Residential Care #1, including hospitals, pharmacies, and groceries.

Alta Loma Gardens Residential Care #1

About Alta Loma Gardens Residential Care #1

State Licensing & Compliance

Pricing

Activities & Events

Reviews

Online Reputation

Care Services

Daily Care Services

What This Community Offers

Amenities

Outdoor Spaces

Dining Options

Transportation

Community Services

Meet the Team

Languages Spoken

Explore the Area