Rancho Cucamonga, California
Alta Loma Gardens Residential Care #1
Assisted Living
6896 Hellman Avenue, Rancho Cucamonga, CA 91701
Alta Loma Gardens Residential Care #1 in Rancho Cucamonga is an intimate assisted living home with six licensed beds.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- April 2019
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 1
- Complaints with substantiated allegations
- 4
AI summary
Over 7.4 years of operation, Alta Loma Gardens Residential Care #1 has accumulated 10 Type A findings (the state's most severe citation class, tied to resident safety or care) and 18 Type B findings (administrative issues), with 6 substantiated allegations, including 1 Type A finding within the past three years.
Read Full SummaryRead less
- Track record — The lifetime count of 10 Type A and 18 Type B citations across a 6-bed home is a substantial volume of findings for a small community, and the pattern warrants a direct conversation with staff about what drove them and what has changed since.
- Recent 3 years — The recent slice still shows an active Type A finding along with 6 Type B findings and 6 substantiated allegations, meaning the concerns are not confined to the distant past but continue into the most recent inspection cycles.
- Complaints — Complaint investigations (8 lifetime, with a cluster of 3 in the past three years) have driven a meaningful share of the findings, and roughly a third of all investigated allegations were substantiated, which is a notable ratio to ask about directly.
- Operating tenure — Licensed since 2019, the community has now been through multiple inspection cycles, so the findings reflect an established operating history rather than a brief or unusual snapshot.
- 1.Which specific incidents led to the Type A citations, and what corrective actions were put in place and verified by the state?
- 2.What corrective steps were taken after the 6 substantiated allegations, and how has the facility confirmed those changes are holding?
- 3.Given that a Type A finding occurred within the past three years, what has changed operationally since then to prevent recurrence?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #361880570
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 8
- Type A citations · most severe class
- 10
- Type B citations · administrative
- 18
- Substantiated allegations
- 6
Available reports · 22
Facility evaluation
Apr 22, 2026
Complaint investigation
Aug 6, 2025
Facility evaluation
Aug 6, 2025
Facility evaluation
Apr 3, 2025
Facility evaluation
Oct 16, 2024
1–5 of 22 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,500 / mo
- Shared Rooms
- $4,500 / mo
- Private Rooms
- $5,500 / mo
Care & support
Daily Care Services
7 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
Daily life & programs
Spaces & services
Amenities
4 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
2 features- Walking paths
- Garden / Courtyard
Dining Options
2 features- All-day / Flexible meal times
- Accommodates special diets
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
4.0Average RatingAveraged from 4 reviews published on other websites
AI review summary
Most families report attentive, personalized care and beautiful grounds, though one report of low staffing ratios makes it worth confirming staff-to-resident numbers directly.
Read Full SummaryRead less
- Staff & care — Reviewers consistently describe caregivers as attentive and deeply invested, going out of their way to learn residents' food preferences and personal comforts.
- Atmosphere & grounds — The gardens and grounds are repeatedly called beautiful, with residents able to stroll outside or have their rooms positioned to enjoy the view.
- Dining — Home cooked meals and exquisite food menus are highlighted as a standout feature of daily life there.
- Communication — Families praise the director for being personally involved in resident care and for communicating proactively with extended family.
- Value & pricing — Despite acknowledging the cost of boarding homes, several reviewers feel the personalized attention their loved ones receive makes it worth the price.
- Staff & care — One family reported a staffing ratio of one caregiver to six residents and felt money was prioritized over quality care, so it's worth asking about current staff-to-resident ratios on a tour.
- Financial transparency — Given the mixed views on value, families should ask for a clear breakdown of costs and what triggers price increases as care needs grow.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
Be the first to share your experience and help other families.
Languages spoken
Languages spoken
Around the neighborhood
See what's nearby Alta Loma Gardens Residential Care #1, including hospitals, pharmacies, and groceries.
Senior Places is not affiliated with, endorsed by, or operated by Alta Loma Gardens Residential Care #1. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
Are you the owner or operator of Alta Loma Gardens Residential Care #1?
Claim this profile to update your pricing, photos, and details. Complete profiles match more accurately — our Smart Match technology scores every community against what each family actually needs.