Alta Loma Gardens Residential Care #1

Alta Loma Gardens Residential Care #1 has accumulated significant compliance concerns over its 7-year licensed period, with 10 Type A citations (serious violations affecting resident safety or care) and 18 Type B citations (administrative or non-serious findings). The facility has faced 8 complaint investigations alongside 5 routine inspections, resulting in 6 substantiated allegations — roughly one-third of all investigated complaints were found to have merit. Families should ask the community directly which categories of allegations were substantiated and what specific corrective actions were taken and verified by the state. The pattern is particularly concerning given this is a small 6-bed home where fewer findings would typically be expected due to scale, yet the facility has struggled with both serious safety violations and basic compliance requirements like staff training and medication management protocols. While complaint investigations significantly outnumber routine inspections, the substantiation rate suggests these weren't frivolous concerns but reflected real operational issues that required state intervention.