Rancho Cucamonga, California
Allara Senior Living
Assisted Living · Memory Care · Independent Living
9417 19th Street, Rancho Cucamonga, CA 91701
Allara Senior Living offers Assisted Living and SHINE Memory Care in Rancho Cucamonga, California.
- Licensed capacity
- 120 residents
Maximum licensed size, not current occupancy.
- Licensed since
- July 2021
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 3
AI summary
Allara Senior Living has been licensed for just over five years and its record includes 4 Type A findings and 1 Type B finding over that period, with none of the Type A findings appearing in the dated visits from the past three years.
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- Track record — Over 5.1 years of operation the community accumulated 4 Type A citations (the most severe class, tied to resident safety or care) and 1 Type B citation (an administrative or paperwork-level finding); the timing of the Type A findings within the licensed period is worth asking about directly.
- Recent 3 years — In the dated visits from the past three years, the citations issued were all Type B, with no Type A findings appearing in that recent window, suggesting the more severe findings occurred earlier in the licensed history.
- Complaints — Ten complaint investigations occurred in the past three years despite there being no complaint investigations logged for the community's full lifetime total, and 3 allegations have been substantiated against 30 unsubstantiated and 0 unfounded, a roughly 9% substantiation rate across everything investigated.
- Operating tenure — A 5.1-year licensed history with five total inspections gives a moderate but not extensive base of inspection cycles to judge consistency.
- 1.Can you walk through when the 4 Type A citations occurred and what specifically they involved?
- 2.What corrective actions were taken after the 3 substantiated allegations, and how were they verified as resolved?
- 3.Given the jump in complaint investigations over the past three years, what changes has the community made to reduce complaints going forward?
Source: California Department of Social Services (CDSS)
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- License number
- License #361881134
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 4
- Type B citations · administrative
- 1
- Substantiated allegations
- 0
Available reports · 24
Facility evaluation
Jul 23, 2026
Facility evaluation
Apr 22, 2026
Facility evaluation
Oct 2, 2025
Facility evaluation
Sep 22, 2025
Complaint investigation
May 22, 2025
1–5 of 24 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Ask for current pricing
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
3 services
- Incontinence care
- Medication management
- Non-ambulatory care
Specialized Care
1 service
- Dementia care
Memory Care
1 service
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
14 features
- Café / Bistro
- Pet Friendly
- Activity room
- Library / Reading room
- Beauty salon / Barber
- Private bathroom
- Fireplace / Common fireplace
- Game room / Billiards
- Art studio / Craft room
- Movie theater / Media room
- Fitness center / Gym
- Piano / Music room
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
4 features
- Outdoor common space
- Patio seating areas
- Garden / Courtyard
- Raised garden beds
Dining Options
11 features
- Room service
- International cuisine
- Restaurant-style dining
- Altered-texture food options
- Vegetarian/Vegan Options
- Accommodates special diets
- Kosher meals available
- Locally-inspired cuisine
- Professional chef
- All-day / Flexible meal times
- Private Dining Room
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
1 feature- Guest meals available
Community Services
2 features- Grocery shopping & errands
- Concierge services
Reviews
Online reputation
4.8Average RatingAveraged from 96 reviews published on other websites
AI review summary
Families and residents consistently praise Allara's caring, friendly staff and clean, attractive setting, but it's worth asking about staffing levels and consistency in personal care during busier periods.
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- Staff & care — Reviewers repeatedly describe staff and caregivers as friendly, compassionate, attentive, and responsive, with many noting personalized touches like welcome baskets and staff remembering residents' preferences.
- Atmosphere & grounds — The community is frequently described as clean, modern, well-maintained, and welcoming, with bright common areas and inviting outdoor spaces like courtyards.
- Dining — Many reviewers call the food excellent or restaurant-quality, though a handful mention room for improved variety or issues meeting specific dietary needs.
- Value & pricing — Several families describe Allara as a good value or competitively priced compared to other communities they toured, especially relative to the quality of care received.
- Activities — Residents and families mention a robust activities calendar including outings, themed parties, movies, and engagement programs tailored to memory care needs.
- Staff & care — A few reviews note understaffing leading to overlooked personal care tasks, such as dressing or grooming, so families should ask how staffing levels are maintained during peak times.
- Communication — One detailed negative account describes difficulty reaching residents by phone and restrictive visitation policies, which is worth clarifying directly with current management since other reviews describe communication as good.
- Financial transparency — One reviewer advised staying on top of long-term care billing, so families should confirm how charges change as care needs increase.
- Staff & care — There is no registered nurse on-site according to one review, so families needing higher clinical oversight should ask how medical needs and nursing coverage are handled.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Allara Senior Living. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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