Tender Home Senior Care

3499 Ponzi Court, Rancho Cordova, CA 95670

Assisted LivingResidential Care

Accepting Residents

About Tender Home Senior Care

Accepting

Tender Home Senior Care in Rancho Cordova, California is an intimate six-bed community offering assisted...

License #

347003936

Status

Licensed

Licensed Capacity

6 beds

Licensed Since

Aug 2008

AI Summary

Over 18 years of operation this small six-bed home has accumulated 12 Type A findings, the state's most severe citation class for issues affecting resident safety or care, with 2 of them and 2 substantiated allegations occurring within just the past three years.

Track record — Twelve Type A findings and 5 Type B administrative findings over the licensed period is a substantial count for a small six-bed home, and this pattern warrants direct conversation with the community about what occurred and how it was addressed.
Recent 3 years — Two Type A citations and 2 substantiated allegations were recorded within the past three years, meaning this is not a historical issue that has since resolved but an active pattern worth understanding before making a decision.
Complaints — Nine complaint investigations against only 5 routine inspections is a notably high ratio, and about 67% of investigated allegations were substantiated, indicating that when concerns were raised they were frequently found valid.
Operating tenure — Eighteen years of continuous licensure shows long experience running the home, but that tenure also means there has been ample time and opportunity to establish a stronger compliance pattern than what appears here.

Ask the community

1.Can you walk through what the two most recent Type A findings involved and what corrective actions were taken?
2.Which categories of allegations were substantiated, and what specific changes were verified afterward to prevent recurrence?
3.Given the volume of complaint investigations relative to inspections, what is the process for how complaints are raised and resolved at this home?

Inspections

Total inspections5

Most recentSep 2025

Type A citations (most severe class)12

Type B citations (administrative)5

Complaints

Investigations completed9

Allegations substantiated8

Type A citations (most severe class)12

Type B citations (administrative)5

Date	Type	Report
Sep 4, 2025	Facility Evaluation	PDF
Aug 19, 2024	Facility Evaluation	PDF
Mar 7, 2024	Complaint Investigation	PDF
Mar 7, 2024	Facility Evaluation	PDF
Jul 12, 2023	Facility Evaluation	PDF
Jun 28, 2023	Facility Evaluation	PDF
Aug 26, 2022	Complaint Investigation	PDF
Jul 29, 2022	Facility Evaluation	PDF
Jul 14, 2022	Complaint Investigation	PDF
Jun 24, 2022	Facility Evaluation	PDF
May 4, 2022	Facility Evaluation	PDF
Apr 6, 2022	Facility Evaluation	PDF
Jul 16, 2021	Facility Evaluation	PDF
Jul 12, 2021	Facility Evaluation	PDF

View full record on CDSS website

Pricing

Total monthly costs depend on room type, select services, and the level of care needed.

Activities & Events

Reviews

Online Reputation

4.3Average Rating

Averaged from 6 reviews published on other websites

Most families report a clean, welcoming home with attentive staff, but one detailed account of serious medication and care failures makes verifying staffing and safety practices essential.

What reviewers praise

Cleanliness & maintenance — Reviewers consistently describe the home as clean and well-kept, with even the negative review acknowledging the house was tidy.
Atmosphere & grounds — Families mention a nice neighborhood close to shopping and groceries, making visits and errands convenient.
Staff & care — Several reviewers say staff go above and beyond to make residents feel at home and describe a consistently warm, welcoming energy during visits.
Dining — One reviewer specifically praised the food as healthy.

Worth asking about

Staff & care — One detailed account describes understaffing, a medication error leading to hospitalization, and unaddressed sensitivities despite repeated warnings, so families should ask about staff-to-resident ratios and medication management protocols.
Communication — The same account raises concerns about the owner disregarding family input and power of attorney instructions, so it's worth confirming how the community documents and honors family care directives.
Financial transparency — A rent increase following a formal complaint was reported, so families should clarify billing policies and what triggers rate changes.

The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.

Be the first to share your experience and help other families.

Care Services

Medication management

Bathing & dressing assistance

24-hour supervision

Activities of daily living (ADL) assistance

Mobility assistance

Diabetes / insulin management

Incontinence care

Non-ambulatory care

Wheelchair accessible

Respite / Short-term care

What This Community Offers

Furnished units

Emergency call system

Housekeeping Included

Laundry service / Dry cleaning

Private bathroom

Activity room

Walking paths

Garden / Courtyard

Outdoor common space

All-day / Flexible meal times

Accommodates special diets

Vegetarian/Vegan Options

Scheduled transportation

Move-in coordination

Meet the Team

Languages Spoken

EnglishRussian

Explore the Area

See what's nearby Tender Home Senior Care, including hospitals, pharmacies, and groceries.

Tender Home Senior Care

About Tender Home Senior Care

State Licensing & Compliance

Pricing

Activities & Events

Reviews

Online Reputation

Care Services

Daily Care Services

Specialized Care

What This Community Offers

Amenities

Outdoor Spaces

Dining Options

Transportation

Community Services

Meet the Team

Languages Spoken

Explore the Area