Tender Home Senior Care

Tender Home Senior Care has accumulated concerning findings over its nearly 18-year operating history, with 12 Type A citations (serious violations affecting resident safety or care) and 8 substantiated allegations requiring family attention. The facility has faced significantly more complaint investigations than routine inspections, suggesting ongoing resident or family concerns that prompted state intervention. Roughly two-thirds of investigated allegations were substantiated rather than unfounded, indicating the complaints typically had merit. Even the recent three-year period shows continued issues, with 2 Type A citations and 2 substantiated allegations from complaint visits, demonstrating that serious violations have persisted rather than improved. Given this pattern, families should ask the facility which categories of allegations were substantiated, what specific corrective actions were taken and verified, and how they plan to prevent similar issues going forward. While this is a small 6-bed home where some administrative citations might be expected due to limited resources, the volume and recency of serious safety violations warrant careful scrutiny of current operations, staff training protocols, and resident care oversight.