Rancho Cordova, California
Summerset Senior Living, Rancho
Independent Living · Assisted Living · Memory Care
2341 Vehicle Drive, Rancho Cordova, CA 95670
Summerset Senior Living in Rancho Cordova offers Independent Living, Assisted Living, Memory Care, and Respite Care in one location near Gold River.
- Licensed capacity
- 135 residents
Maximum licensed size, not current occupancy.
- Licensed since
- August 2014
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 12
- Complaints with substantiated allegations
- 6
AI summary
Summerset Senior Living, Rancho has logged 4 Type A findings (the state's most severe citation class, tied to resident safety or care) over 12 years of operation, but 12 of those Type A findings and the bulk of complaint activity are concentrated in the past three years, making the recent trajectory the more urgent…
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part of the story.
- Recent 3 years — Of the findings on record, 12 Type A and 4 Type B citations were issued from complaint-related visits within just the past three years, alongside 3 inspections in that window, indicating the recent period has been far more active than the earlier years of the license.
- Complaints — 12 complaint investigations were opened in the past three years against only 3 routine inspections in that same window, a pattern that points to complaint-driven scrutiny rather than routine oversight as the main driver of findings.
- Substantiated allegations — 18 of the 40 allegations investigated over the license's history were substantiated, and 16 of those substantiated allegations fall within the past three years, so the concern is current, not historical.
- Operating tenure — 12 years of licensed operation gives a long enough record to see the shift clearly: a lighter earlier stretch followed by a markedly more active recent period, rather than an isolated or resolved event.
- 1.What specific issues led to the 12 Type A citations issued in the past three years, and have they been corrected and verified by the state?
- 2.Which categories of allegations were substantiated, and what corrective actions were taken and verified?
- 3.What changes has the community made to reduce complaint investigations, and how has performance looked at the most recent visit on 7/21/2026?
Source: California Department of Social Services (CDSS)
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- License number
- License #347005361
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 6
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 4
- Type B citations · administrative
- 0
- Substantiated allegations
- 0
Available reports · 33
Facility evaluation
Jul 21, 2026
Complaint investigation
Dec 15, 2025
Facility evaluation
Aug 29, 2025
Facility evaluation
Jul 7, 2025
Facility evaluation
Jun 18, 2025
1–5 of 33 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Ask for current pricing
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
4 services
- Medication management
- Diabetes / insulin management
- Non-ambulatory care
- Incontinence care
Specialized Care
1 service
- Dementia care
Memory Care
1 service
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
18 features
- Café / Bistro
- Pet Friendly
- Beauty salon / Barber
- Activity room
- Library / Reading room
- Fireplace / Common fireplace
- Spa services
- Art studio / Craft room
- Game room / Billiards
- Piano / Music room
- Movie theater / Media room
- Fitness center / Gym
- Housekeeping Included
- Laundry service / Dry cleaning
- Wi-Fi / Internet
- Cable TV
- Emergency call system
- Furnished units
Outdoor Spaces
4 features
- Outdoor common space
- Garden / Courtyard
- Patio seating areas
- Raised garden beds
Dining Options
7 features
- Accommodates special diets
- Vegetarian/Vegan Options
- Kosher meals available
- Restaurant-style dining
- Room service
- Professional chef
- Private Dining Room
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
1 feature- Guest meals available
Community Services
2 features- Maintenance services
- Base Medicaid Accepted
Reviews
Online reputation
3.5Average RatingAveraged from 53 reviews published on other websites
AI review summary
Many families praise devoted, long-tenured staff and vibrant memory care activities, but a serious neglect allegation and inconsistent staffing levels warrant careful in-person verification.
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- Staff & care — Numerous reviewers describe attentive, warm, and long-tenured staff, singling out specific directors and caregivers who treat residents with respect and genuine affection.
- Activities — Families repeatedly highlight an energetic and varied activities program, with residents actively engaged in group events, holidays, and outings.
- Atmosphere & grounds — Visitors often describe the community as clean, elegant, and calm, more like an upscale apartment complex than a typical care facility.
- Dining — Several reviewers note the food is good or better than average, though a few call it merely okay.
- Value & pricing — More than one family found the community reasonably priced and a good value for a larger, well-appointed facility in the Sacramento area.
- Staff & care — One detailed account describes severe neglect in memory care, including untreated hygiene issues and a preventable UTI, so families should ask how care refusals are handled and documented.
- Financial transparency — The same account reported steadily rising fees for extra care that were allegedly not matched by actual services, making it worth clarifying how care-level pricing changes are justified and communicated.
- Staffing levels — A few reviewers mention understaffing affecting timely care and only weekly room cleaning, so ask about current staff-to-resident ratios and cleaning schedules.
- Communication — One reviewer noted a lack of clarity when the memory care program was newly launching, so confirm how the community communicates changes or new services to families.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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