Senior Places

Poway, California

Poway Gardens Senior Living - Mountain Vistas

Memory Care

12695 Monte Vista Road, Poway, CA 92064

Poway Gardens Senior Living - Mountain Vistas in Poway, California offers memory care in a community of 32 licensed beds.

Licensed capacity
32 residents

Maximum licensed size, not current occupancy.

Licensed since
May 2024

License history may include previous operators.

State inspections

Review licensing, findings, and available inspection reports. A record is one part of understanding a community.

License #374604633Last checked August 2026

No recent serious complaint findings

Complaint investigations · 3 years before our last check

Type A citations
0
Complaints with substantiated allegations
0

AI summary

Poway Gardens Senior Living - Mountain Vistas has a citation-free record with zero Type A or Type B findings since it was licensed, though the operating history is still short.

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  • Track record — Across its licensed period the community has had no Type A or Type B citations, and its single investigated allegation was found unfounded rather than substantiated.
  • Operating tenure — The community has been licensed for about 2.2 years with one recorded inspection, so this clean record reflects a limited number of inspection cycles rather than a long track record.
  • Severity — With zero Type A (the most severe class, covering resident safety and care) and zero Type B (administrative and paperwork-level) findings, the state has not flagged concerns in either category so far.

Source: California Department of Social Services (CDSS)

View inspection history
License number
License #374604633
License status
Licensed

Full history on file

These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.

Inspection visits
1
Complaint investigation visits
0
Type A citations · most severe class
0
Type B citations · administrative
0
Substantiated allegations
0

Available reports · 3

  • Facility evaluation

    May 30, 2026

    PDF

  • Complaint investigation

    Nov 13, 2025

    PDF

  • Facility evaluation

    Mar 8, 2024

    PDF

1–3 of 3 reports

View the original CDSS record

Monthly pricing

Total monthly costs depend on room type, select services, and the level of care needed.

Memory CareStarting at$5,200 / mo
Shared Rooms
$5,200 / mo
Private Rooms
$6,600 / mo

Care & support

Daily Care Services

8 services
  • Medication management
  • 24-hour supervision
  • Incontinence care
  • Non-ambulatory care
  • Activities of daily living (ADL) assistance
  • Bathing & dressing assistance
  • Wheelchair accessible
  • Mobility assistance

Specialized Care

4 services
  • Hospice agency partnership
  • Respite / Short-term care
  • Dementia care
  • Cognitive learning center

Memory Care

2 services
  • Dementia-certified staff
  • Specialized memory care activities

Daily life & programs

Spaces & services

Amenities

14 features
  • Furnished units
  • Emergency call system
  • Pet Friendly
  • Air conditioning
  • Wi-Fi / Internet
  • Cable TV
  • Fireplace / Common fireplace
  • Piano / Music room
  • Game room / Billiards
  • Art studio / Craft room
  • Beauty salon / Barber
  • Housekeeping Included
  • Laundry service / Dry cleaning
  • Activity room

Outdoor Spaces

6 features
  • Garden / Courtyard
  • Patio seating areas
  • Walking paths
  • Outdoor common space
  • BBQ / Grill area
  • Raised garden beds

Dining Options

9 features
  • Restaurant-style dining
  • Professional chef
  • Vegetarian/Vegan Options
  • Private Dining Room
  • International cuisine
  • Kosher meals available
  • All-day / Flexible meal times
  • Locally-inspired cuisine
  • Accommodates special diets

Transportation

2 features
  • Scheduled transportation
  • Personal Vehicle Parking

Family & Visitors

1 feature
  • Guest meals available

Community Services

1 feature
  • Move-in coordination

Reviews

Online reputation

4.9

Averaged from 38 reviews published on other websites

AI review summary

Long-tenured, attentive staff and a unique home-like, garden setting are consistently praised, though families should verify how staffing levels, billing practices, and fees hold up during transitions or crises.

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What reviewers praise
  • Staff & care — Reviewers repeatedly describe caregivers as kind, attentive, and experienced, with many staff members staying for years and building close relationships with residents and families.
  • Atmosphere & grounds — The community is frequently described as a home-like ranch setting with beautiful gardens, mature trees, and on-site produce gardens rather than an institutional facility.
  • Dining — Meals are generally called fresh, healthy, and balanced, often featuring vegetables grown on site, though a few reviewers wanted more variety.
  • Value & pricing — Several families found the cost more reasonable than comparable memory care options, especially appreciating that fees didn't escalate with every added need.
  • Communication — Families highlight easy access to administrators, nurses, and the executive director, along with proactive updates like photos and calls during hospital visits.
Worth asking about
  • Staff & care — A few reviews describe understaffing and stretched caregivers despite praising the caregiving staff themselves, so ask about current staff-to-resident ratios and weekend coverage.
  • Financial transparency — One family described distressing post-death billing practices, so it's worth clarifying move-out timelines, fees, and policies in writing before move-in.
  • Daily life & dignity — There are isolated reports of residents being asked to leave with little warning for behavioral or ambulatory issues, so confirm the community's policy for managing escalating memory care needs.
  • Activities — Some reviewers wanted more consistent or personalized activities for residents who don't engage with group programming, worth asking about individualized options.

The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.

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Languages spoken

Languages spoken

EnglishSpanishRussianTagalog (Filipino)

Around the neighborhood

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