Poway, California
New World Villa South
Assisted Living · Residential Care · Memory Care
14125 Tarzana Road, Poway, CA 92064
New World Villa South in Poway, California is an intimate six-bed community offering assisted living, residential care, and memory care services.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- September 2024
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 3
- Complaints with substantiated allegations
- 3
AI summary
New World Villa South has accumulated 4 Type A findings and 6 Type B findings since its license began in late 2024, with 3 of the Type A findings and all 6 substantiated allegations concentrated in the past three years.
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- Track record — Over a licensed period of only about 2 years, this small 6-bed home has drawn 4 Type A citations (the state's most severe class, tied to resident safety or care) and 6 Type B citations (administrative findings like paperwork or posting gaps).
- Recent 3 years — Nearly all of the record's weight sits in the recent window: 3 of the 4 Type A citations and all 6 substantiated allegations occurred within the past three years, so this is an active pattern rather than a distant one.
- Complaints — Five complaint investigations have been logged against just 2 routine inspections, and about 46% of investigated allegations were substantiated, with 6 substantiated, 6 unsubstantiated, and 1 unfounded, indicating complaints have been a significant driver of scrutiny here.
- Operating tenure — With only 2 inspection cycles since licensing in 2024, the operating history is short, which means this concentration of findings has emerged quickly rather than over many years of otherwise-clean operation.
- 1.Which specific categories of allegations were substantiated, and what corrective actions were taken and verified by the state?
- 2.What changes has the home made since the Type A citations were issued, and has a follow-up inspection confirmed the issues are resolved?
- 3.Given five complaint investigations in a short licensing period, what is generating this volume of complaints and how is the home addressing the root causes?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #374604820
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 2
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 4
- Type B citations · administrative
- 6
- Substantiated allegations
- 0
Available reports · 19
Complaint investigation
May 11, 2026
Complaint investigation
Apr 21, 2026
Complaint investigation
Mar 4, 2026
Facility evaluation
Nov 7, 2025
Facility evaluation
Oct 8, 2025
1–5 of 19 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$5,500 / mo
- Shared Rooms
- $5,500 / mo
- Private Rooms
- $6,000 / mo
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Wheelchair accessible
Specialized Care
2 services
- Respite / Short-term care
- Dementia care
Daily life & programs
Spaces & services
Amenities
6 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Beauty salon / Barber
- Activity room
Outdoor Spaces
3 features- Walking paths
- Outdoor common space
- Garden / Courtyard
Dining Options
5 features
- Accommodates special diets
- All-day / Flexible meal times
- Room service
- International cuisine
- Vegetarian/Vegan Options
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
3.2Average RatingAveraged from 5 reviews published on other websites
AI review summary
Care and grounds are generally well regarded, but families should carefully verify how the community handles crises, staffing continuity, and hospice referral practices before moving in.
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- Atmosphere & grounds — Reviewers consistently describe the house as nice and new with pleasant living and dining areas, and rooms that open onto attractive yard spaces.
- Staff & care — Multiple reviewers say staff took good care of their loved ones, particularly for residents who were bedridden or on hospice.
- Cleanliness & maintenance — Sentiment analysis shows generally positive impressions of cleanliness and facilities, though one reviewer noted a resident's room wasn't swept as often as expected.
- Communication — One reviewer described feeling pressured toward specific hospice providers and questioned the transparency of those referral relationships, so families should ask how hospice partners are chosen and vetted.
- Staff & care — A serious account describes a COVID outbreak coinciding with management and staff turnover and multiple resident deaths, so families should ask about current infection control protocols and staffing contingency plans.
- Daily life & dignity — One reviewer felt their non-bedridden loved one was isolated among mostly bedridden residents with little activity, so ask how the community matches roommates and residents by care level and mobility.
- Value & pricing — A report of missing personal belongings suggests families should confirm what security and inventory practices are in place for residents' possessions.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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