Poway, California
Gateway Park Senior Living
Assisted Living · Independent Living
12750 Gateway Park Road, Poway, CA 92064
Gateway Park Senior Living in Poway, California offers Independent Living, Assisted Living, Respite Care, and 55+ Active Adult apartments.
- Licensed capacity
- 72 residents
Maximum licensed size, not current occupancy.
- Licensed since
- March 2023
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 3
AI summary
Gateway Park Senior Living has no Type A findings across its 3.4 years of licensed operation, but 4 administrative (Type B) citations and 4 substantiated allegations have accumulated alongside a notably high volume of complaint investigations.
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- Track record — Over 3.4 years of licensure, the community has had zero Type A citations (the most severe class, tied to resident safety or care) and 4 Type B citations, which are administrative findings involving paperwork, posting, or minor procedure gaps.
- Complaints — Complaint investigations (11 lifetime) have outpaced routine inspections (3 lifetime) by a wide margin, and 4 of the 22-plus investigated allegations were substantiated, a roughly 14% substantiation rate.
- Recent 3 years — The past three years show a similar pattern to the lifetime record: 3 substantiated allegations and 3 Type B citations, with no Type A findings, meaning the volume of complaints is a recent and ongoing pattern rather than something that has faded.
- Operating tenure — With just over three years of licensed history and three inspection cycles, there is a reasonable but still developing track record to evaluate.
- 1.Which categories of allegations were substantiated, and what corrective actions were taken and verified?
- 2.What is driving the relatively high number of complaint investigations compared to routine inspections?
- 3.Can staff walk through what the Type B citations involved and how those administrative issues were resolved?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #374604604
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 3
- Complaint investigation visits
- 11
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 4
- Substantiated allegations
- 4
Available reports · 15
Facility evaluation
Mar 27, 2026
Complaint investigation
Dec 31, 2025
Complaint investigation
Aug 25, 2025
Facility evaluation
Aug 25, 2025
Complaint investigation
May 13, 2025
1–5 of 15 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$3,295 / mo
- Studios
- $3,295 / mo
- 1-Bedroom
- $3,995 / mo
Independent LivingStarting at$2,950 / mo
- Studios
- $2,950 / mo
- 1-Bedroom
- $3,550 / mo
- 2-Bedroom
- $3,950 / mo
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Wheelchair accessible
Specialized Care
1 service
- Respite / Short-term care
Daily life & programs
Spaces & services
Amenities
18 features
- Furnished units
- Emergency call system
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
- Café / Bistro
- Pet Friendly
Outdoor Spaces
4 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- BBQ / Grill area
Dining Options
6 features
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
- International cuisine
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
1 feature- Family support services
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.6Average RatingAveraged from 51 reviews published on other websites
AI review summary
Gateway Park earns strong praise for its attentive staff and appealing apartments, but families should verify current dining quality, staffing levels, and how management handles concerns.
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- Staff & care — Reviewers consistently single out staff members by name as knowledgeable, courteous, and helpful throughout the tour and move-in process.
- Atmosphere & grounds — Families describe the community as clean, airy, and set in a beautiful, quiet location.
- Daily life & dignity — New residents mention feeling supported in settling in and pursuing personal interests, with well laid out, comfortable apartments.
- Activities — Visitors note plenty of activities available and appreciate the attractive dining room during tours.
- Dining — Broader feedback on the community indicates mixed experiences with food quality and variety, so it's worth sampling a meal and asking about menu options.
- Staff & care — Some reports point to understaffing and delayed maintenance responses, so families should ask about current staffing ratios and response times.
- Communication — There are mentions of management changes and concerns not being fully addressed, making it worthwhile to ask how resident feedback is handled.
- Financial transparency — Reviews don't detail how costs shift with higher care needs, so confirm fee structures and any additional charges for memory care or care-level transfers.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Gateway Park Senior Living. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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