Casa Mahal

Casa Mahal's six-year compliance record shows a mixed pattern with some concerning findings that warrant careful discussion with the facility. Over its licensed period since 2020, the small 6-bed community has received one Type A citation (a serious violation affecting resident safety or care) and four Type B citations (administrative or non-serious findings related to paperwork or procedures). The facility has faced four substantiated allegations out of 14 total complaints investigated, meaning roughly 29% of investigated concerns were validated by state inspectors. Notably, complaint investigations have significantly outnumbered routine inspections, with six complaint visits compared to four standard inspections. When speaking with Casa Mahal, ask specifically which categories of allegations were substantiated and what corrective actions were taken and verified by the state. While the recent record shows no new Type A citations in the past three years, the four recent substantiated allegations indicate ongoing compliance challenges that require direct attention from facility management.