Poway, California
Casa Mahal
Assisted Living · Residential Care
12631 Casa Avenida, Poway, CA 92064
Casa Mahal is a 6-bed assisted living and residential care community in Poway, California.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- April 2020
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 4
AI summary
Casa Mahal, a 6-bed home licensed since 2020, has 1 Type A finding (the state's most severe citation class, tied to resident safety or care) and 4 Type B administrative findings over 6.3 years, with all 4 substantiated allegations concentrated in the past three years.
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- Track record — Over 6.3 years of operation, the community has accumulated 1 Type A citation and 4 Type B administrative citations, with complaint investigations (6) outnumbering routine inspections (4) across its lifetime.
- Recent 3 years — The past three years show 5 inspections and 5 complaint investigations with no Type A citations, but all 4 substantiated allegations and 4 Type B citations from this period fall within that window, indicating the activity is recent rather than historical.
- Complaints — Of the allegations investigated over the community's history, 4 were substantiated against 10 unsubstantiated, a roughly 29% substantiation rate, and the volume of complaint-driven visits relative to routine inspections is worth understanding.
- Operating tenure — A little over six years of licensed operation provides a moderate track record, long enough to show a pattern but still building toward the longer history that would offer stronger confidence either way.
- 1.Which categories of allegations were substantiated in the past three years, and what corrective actions were taken and verified?
- 2.Can you walk through the circumstances of the Type A citation and what changes were made afterward?
- 3.Given that complaint investigations have been more frequent than routine inspections, what is driving the volume of complaints at this community?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #374604273
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 6
- Type A citations · most severe class
- 1
- Type B citations · administrative
- 4
- Substantiated allegations
- 4
Available reports · 11
Facility evaluation
Apr 24, 2026
Facility evaluation
Oct 29, 2025
Complaint investigation
Oct 29, 2025
Complaint investigation
Jul 31, 2025
Facility evaluation
May 5, 2025
1–5 of 11 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$3,000 / mo
- Shared Rooms
- $3,000 / mo
- Private Rooms
- $5,000 / mo
Care & support
Daily Care Services
7 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
Daily life & programs
Spaces & services
Amenities
4 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
2 features- Walking paths
- Garden / Courtyard
Dining Options
2 features- All-day / Flexible meal times
- Accommodates special diets
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Casa Mahal. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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