Pleasanton, California
The Parkview
Assisted Living · Memory Care
100 Valley Avenue, Pleasanton, CA 94566
The Parkview offers assisted living and memory care, plus short-term respite stays, in Pleasanton, California.
- Licensed capacity
- 123 residents
Maximum licensed size, not current occupancy.
- Licensed since
- February 2007
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 2
AI summary
Over more than 19 years of operation, The Parkview has never received a Type A citation, the state's most severe class tied to resident safety, though it has accumulated 9 administrative Type B findings and 4 substantiated allegations, with all 4 substantiations occurring within the past three years.
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- Track record — No Type A citations have been issued across 19.5 years of licensure, indicating no pattern of severe safety findings; the record instead consists of administrative Type B citations covering things like paperwork, posting, or minor procedural gaps.
- Recent 3 years — All 4 substantiated allegations and the majority of Type B findings fall within the last three years, alongside a noticeably higher volume of inspections and complaint activity than earlier in the licensed period, suggesting increased regulatory attention recently rather than a legacy problem.
- Complaints — With 6 lifetime complaint investigations against 5 inspections, and roughly 36% of investigated allegations substantiated, complaints have been a meaningful driver of findings here, not just routine inspection cycles.
- Operating tenure — Nearly two decades of continuous licensure gives real depth to this record, so the recent uptick in findings can be weighed against a long prior stretch with fewer issues.
- 1.Which categories of allegations were substantiated in the past three years, and what corrective actions were taken and verified?
- 2.What accounts for the increase in inspections and complaints over the last three years compared to earlier years?
- 3.Can staff walk through the specific administrative (Type B) citations and confirm what has been corrected since?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #15601283
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 6
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 9
- Substantiated allegations
- 4
Available reports · 16
Facility evaluation
May 14, 2026
Facility evaluation
Feb 20, 2026
Facility evaluation
Feb 20, 2026
Facility evaluation
Dec 2, 2025
Complaint investigation
May 7, 2025
1–5 of 16 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$6,182 / mo
- 1-Bedroom
- $6,182 / mo
- 2-Bedroom
- $7,860 / mo
Care & support
Daily Care Services
8 services
- Medication management
- 24-hour supervision
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Wheelchair accessible
- Mobility assistance
Specialized Care
4 services
- Hospice agency partnership
- Respite / Short-term care
- Dementia care
- Cognitive learning center
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
19 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Beauty salon / Barber
- Game room / Billiards
- Piano / Music room
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
6 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- BBQ / Grill area
- Raised garden beds
Dining Options
6 features
- Room service
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
- Private Dining Room
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
5 features
- Move-in coordination
- Concierge services
- Grocery shopping & errands
- Maintenance services
- Postal / Mail services
Reviews
Online reputation
4.9Average RatingAveraged from 24 reviews published on other websites
AI review summary
Most families report attentive staff, good food, and a warm community with a great location, but one severe recent account raises serious safety and care-quality questions worth investigating directly.
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- Staff & care — Reviewers repeatedly describe caregivers, med-techs, and front desk staff as warm, professional, and attentive to residents' needs.
- Atmosphere & grounds — Families highlight the adjacent park, clean and inviting common areas, and bright, spacious apartments as standout features.
- Dining — Multiple reviewers say the food is good and the dining room feels cheerful, though one review noted food temperature could improve.
- Activities — Residents enjoy a full activity calendar, with musical performances and social events frequently mentioned as favorites.
- Communication — Several families praised staff for clearly explaining costs, care details, and keeping them updated on their loved one's day-to-day life.
- Staff & care — One detailed and serious account describes repeated falls, inconsistent medication timing, hygiene lapses, and an eviction handled without proper notice, so families should directly ask how the community manages high-risk residents and emergency protocols like backup power.
- Financial transparency — A few reviewers described pricing as expensive or unclear about how costs increase, so it's worth confirming current rate structures and what triggers a rise in care level fees.
- Communication — There is a sharp contrast between reviews praising responsive leadership and one account describing an unresponsive director during a crisis, so ask how the community handles escalated family concerns.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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