Pleasanton, California
Stoneridge Creek
Assisted Living · Memory Care · Independent Living
3300 Stoneridge Creek Way, Pleasanton, CA 94588
Stoneridge Creek is a Life Plan Community in Pleasanton offering independent living residences with priority access to an adjacent health center for assisted living, memory care, and skilled nursing care.
- Licensed capacity
- 828 residents
Maximum licensed size, not current occupancy.
- Licensed since
- September 2013
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 3
AI summary
Across nearly 13 years of operation, Stoneridge Creek has one Type B administrative citation and one substantiated allegation, with no Type A findings at all and a clean past three years of complaint investigations.
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- Track record — Over almost 13 years, the community has accumulated zero Type A citations (the most severe class, tied to resident safety or care) and just one Type B citation, which reflects an administrative or procedural issue rather than a care concern.
- Recent 3 years — Of seven inspections in the past three years, none resulted in Type A or Type B findings, and the single complaint investigation in that window did not result in a substantiated allegation.
- Complaints — Lifetime, five complaint investigations covered eight allegations, of which one was substantiated (about 13%), three were unfounded, and four were unsubstantiated, suggesting most concerns raised did not hold up on review.
- Operating tenure — With nearly 13 years of licensed operation and a sizeable 828-bed campus spanning assisted living, memory care, and independent living, this record reflects a long, largely steady compliance history rather than a short or unproven one.
- 1.Can you describe the nature of the Type B citation and what corrective steps were taken?
- 2.What was the substantiated allegation from 2021 or 2023 about, and how was it resolved?
- 3.Given the campus size, how are inspection findings across the assisted living, memory care, and independent living sections tracked and communicated to families?
Source: California Department of Social Services (CDSS)
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- License number
- License #19200474
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 5
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 1
- Substantiated allegations
- 1
Available reports · 14
Facility evaluation
Apr 16, 2026
Facility evaluation
Aug 28, 2025
Facility evaluation
May 9, 2025
Facility evaluation
Aug 15, 2024
Facility evaluation
Jul 10, 2024
1–5 of 14 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Ask for current pricing
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Care & support
Daily Care Services
9 services
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Medication management
- Bathing & dressing assistance
- Diabetes / insulin management
- Non-ambulatory care
- Physical therapy on-site
- Mobility assistance
- Incontinence care
Specialized Care
3 services
- Parkinson's program
- Hospice agency partnership
- Respite / Short-term care
Memory Care
1 service
- Dementia-certified staff
Daily life & programs
Spaces & services
Amenities
19 features
- Furnished units
- Emergency call system
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
- Pet Friendly
- Swimming pool / Hot tub
- Woodworking Shop
Outdoor Spaces
4 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- Patio seating areas
Dining Options
6 features
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
- Room service
- Outdoor / Patio dining
Transportation
1 feature- Scheduled transportation
Family & Visitors
1 feature- Family support services
Community Services
3 features- Move-in coordination
- Concierge services
- Maintenance services
Reviews
Online reputation
4.7Average RatingAveraged from 81 reviews published on other websites
AI review summary
Reviewers consistently praise Stoneridge Creek's grounds, staff, and community life, though families should confirm entrance-fee terms and long-term cost structure before committing.
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- Atmosphere & grounds — Residents and visitors repeatedly describe the campus as beautifully landscaped, well maintained, and resort-like.
- Staff & care — Staff, including named team members in marketing and tours, are consistently described as warm, knowledgeable, and responsive to resident needs.
- Activities — A common theme is the abundance of fitness classes, cultural excursions, and social events that make it easy for residents to build new friendships.
- Dining — Multiple reviewers note several on-site restaurants with good food, though only one meal a day is typically included.
- Daily life & dignity — Residents highlight the continuum of care available on campus, easing worries about needing to relocate as health needs change.
- Value & pricing — Reviewers note the community is expensive, with a large entrance fee that is only partially refundable and earns no interest, so families should clarify the full fee structure and refund terms.
- Financial transparency — It would be worth asking how costs and fees change if a resident moves from independent living into assisted living, memory care, or skilled nursing.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
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