Pleasanton, California
Creekview Health Center
Assisted Living · Memory Care
2900 Stoneridge Drive, Pleasanton, CA 94588
Creekview Health Center in Pleasanton, California offers assisted living and memory care to a larger community of 136 residents.
- Licensed capacity
- 136 residents
Maximum licensed size, not current occupancy.
- Licensed since
- January 2015
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Creekview Health Center has operated for more than 11 years with zero Type A or Type B citations across four inspections and three complaint investigations.
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- Track record — Across the entire licensed period, Creekview has no Type A (the most severe citation class, tied to resident safety or care) or Type B (administrative) findings, meaning inspectors have not identified deficiencies in areas like medication management, staff training, or physical building conditions.
- Operating tenure — More than 11 years of continuous licensure with a citation-free record reflects a long, consistent operating history rather than a short or unproven one.
- Complaints — Three complaint investigations occurred over the licensed period, none within the past three years, and none resulted in substantiated allegations, with two unsubstantiated and one unfounded.
Source: California Department of Social Services (CDSS)
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- License number
- License #19200521
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 3
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 0
- Substantiated allegations
- 0
Available reports · 9
Facility evaluation
Jan 21, 2026
Facility evaluation
Mar 26, 2025
Facility evaluation
Dec 27, 2024
Facility evaluation
Jan 18, 2024
Facility evaluation
Dec 14, 2022
1–5 of 9 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$8,000 / mo
- Private Rooms
- $8,000 / mo
- Studios
- $8,200 / mo
- 1-Bedroom
- $8,500 / mo
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- Mobility assistance
- Non-ambulatory care
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Wheelchair accessible
- Incontinence care
- Diabetes / insulin management
Specialized Care
2 services
- Respite / Short-term care
- Dementia care
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
12 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Game room / Billiards
- Activity room
- Library / Reading room
- Fireplace / Common fireplace
- Beauty salon / Barber
- Piano / Music room
- Fitness center / Gym
- Movie theater / Media room
Outdoor Spaces
4 features
- Patio seating areas
- Outdoor common space
- Raised garden beds
- Putting green / Golf
Dining Options
5 features
- Accommodates special diets
- Restaurant-style dining
- Vegetarian/Vegan Options
- Private Dining Room
- Room service
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
4.8Average RatingAveraged from 89 reviews published on other websites
AI review summary
Most families report attentive, compassionate staff and a clean, welcoming setting, but one serious account of medication errors and billing issues means it's worth asking pointed questions before moving in.
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- Staff & care — Reviewers repeatedly describe staff as kind, attentive, and responsive, with call buttons answered quickly and regular check-ins on residents.
- Atmosphere & grounds — Families consistently praise the clean, calm, and inviting environment, including a well-kept courtyard and organized common areas.
- Dining — The food is frequently called good to amazing, with a separate room available for families to share meals together.
- Activities — Residents are described as engaged and in good spirits thanks to a variety of daily activities like singalongs.
- Staff & care — One family reported repeated medication errors, missed showers, and withheld supplies, so ask how care lapses are tracked and corrected.
- Financial transparency — A serious complaint about being billed for unauthorized services suggests families should clarify billing practices and how charges are approved in advance.
- Communication — That same reviewer felt management was dishonest when questioned, so it's worth asking how the community handles and resolves formal complaints.
- Daily life & dignity — A more recent review noted a resident's bedding was left unstraightened, so confirm how staff maintain personal upkeep for residents with mobility needs.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Creekview Health Center. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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