Pleasanton, California
Carefield Pleasanton
Memory Care
4115 Mohr Avenue, Pleasanton, CA 94566
Carefield Pleasanton is a memory care community for residents with Alzheimer's, dementia, and other forms of memory loss, offering 24-hour care staff and assistance with daily activities.
- Licensed capacity
- 82 residents
Maximum licensed size, not current occupancy.
- Licensed since
- August 2021
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 1
AI summary
Carefield Pleasanton has 5 Type A findings and 7 Type B findings across nearly five years of operation, though none of the Type A citations fall within the past three years of dated visits.
Read Full SummaryRead less
- Track record — Over its licensed history the community has accumulated 5 Type A findings (the state's most severe class, tied to resident safety or care) and 7 Type B findings (administrative issues like paperwork or posting requirements), which is a notable count for a community licensed since 2021.
- Recent 3 years — The past three years of dated inspections and complaint visits show zero Type A citations and just 1 Type B citation, indicating the more severe findings occurred earlier in the licensed period rather than recently.
- Complaints — Five complaint investigations have been logged against 4 routine inspections over the full period, and one allegation was substantiated out of 14 investigated, a substantiation rate of roughly 7%.
- Operating tenure — At just under 5 years licensed, the community has a moderate operating history; the volume of inspections and complaint visits gives a reasonably fuller picture than a newer facility would offer.
- 1.Can you walk through what the Type A findings from earlier in the licensed period involved and what corrective actions were taken?
- 2.What changes were made after the 2022 findings that led to a cleaner recent record?
- 3.Which category of allegation was substantiated, and how was it resolved and verified by the state?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #19201039
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 5
- Type A citations · most severe class
- 5
- Type B citations · administrative
- 7
- Substantiated allegations
- 1
Available reports · 15
Facility evaluation
Aug 12, 2025
Facility evaluation
Jan 24, 2025
Facility evaluation
Jan 24, 2025
Complaint investigation
Aug 27, 2024
Facility evaluation
Aug 27, 2024
1–5 of 15 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Memory CareStarting at$5,400 / mo
- Shared Rooms
- $5,400 / mo
- Studios
- $6,600 / mo
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Wheelchair accessible
- Mobility assistance
Specialized Care
3 services
- Respite / Short-term care
- Dementia care
- Cognitive learning center
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
21 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Fireplace / Common fireplace
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
- Beauty salon / Barber
- Piano / Music room
- Café / Bistro
Outdoor Spaces
6 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- BBQ / Grill area
- Patio seating areas
- Raised garden beds
Dining Options
9 features
- Room service
- All-day / Flexible meal times
- Accommodates special diets
- Altered-texture food options
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
- Private Dining Room
- International cuisine
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
5.0Average RatingAveraged from 43 reviews published on other websites
AI review summary
Families and tour visitors consistently praise the attentive, warm staff and clean, engaging community, though it's worth asking about language barriers among caregivers and staffing levels for one-on-one care.
Read Full SummaryRead less
- Staff & care — Reviewers repeatedly describe caregivers, nurses, and leadership as attentive, compassionate, and genuinely devoted to residents, especially during difficult times like hospice or end-of-life care.
- Dining — The chef and culinary team are frequently singled out for delicious, restaurant-quality meals and for personally greeting families and residents at events.
- Atmosphere & grounds — Visitors consistently note the community is clean, bright, odor-free, and has a spacious, well-maintained courtyard that stands out compared to other communities.
- Activities — Families mention a full activity calendar including music, arts and crafts, and holiday celebrations that keep residents, including those with memory impairment, engaged.
- Communication — Several reviewers highlight proactive follow-up from the Executive Director and care team after move-in and ongoing updates about their loved one's wellbeing.
- Staff & care — A few reviewers mention that some caregivers have limited English proficiency, which occasionally made communication with residents and families more difficult.
- Value & pricing — One reviewer expressed concern about potential future pricing increases becoming unmanageable, so families should clarify how costs may change as care needs increase.
- Daily life & dignity — A couple of reviews raised questions about whether residents needing the highest level of care, such as help with eating or timely diaper changes, receive enough one-on-one attention during busier periods.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
Be the first to share your experience and help other families.
Languages spoken
Languages spoken
Around the neighborhood
See what's nearby Carefield Pleasanton, including hospitals, pharmacies, and groceries.
Senior Places is not affiliated with, endorsed by, or operated by Carefield Pleasanton. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
Are you the owner or operator of Carefield Pleasanton?
Claim this profile to update your pricing, photos, and details. Complete profiles match more accurately — our Smart Match technology scores every community against what each family actually needs.