Pleasant Hill Oasis

Pleasant Hill Oasis has accumulated a concerning compliance record during its nearly eight years of operation, with 4 Type A citations (serious violations affecting resident safety or care) and 25 Type B citations (administrative or non-serious findings) across 5 routine inspections and 8 complaint investigations. The community has also had 2 substantiated allegations among the 17 total allegations investigated, meaning roughly 12% of investigated complaints were found to have merit. While there have been no Type A citations in the past three years, both substantiated allegations occurred recently, indicating ongoing issues that warrant attention. The pattern of complaint investigations significantly outnumbering routine inspections suggests heightened regulatory scrutiny. Families should ask the community specifically which categories of allegations were substantiated and what corrective actions were taken and verified, as well as request details about how they've addressed the serious violations that led to the Type A citations. The recent substantiated allegations, despite the absence of recent serious citations, indicate this facility continues to face compliance challenges that families should thoroughly discuss before making a decision.