A Mother Theresa Care

A Mother Theresa Care has had a mixed compliance record over its five-year licensed period, with 4 Type A citations (serious violations affecting resident safety or care) and 11 Type B citations (administrative or non-serious findings) across 4 inspections, plus 3 substantiated allegations from 10 complaint investigations. However, the community's recent trajectory shows marked improvement — no Type A citations have occurred in the past three years, and no allegations have been substantiated since 2022. The facility has faced a notably high volume of complaint investigations relative to routine inspections, with roughly 19% of investigated allegations ultimately substantiated by the state. Families should ask the community which categories of allegations were substantiated in earlier years and what specific corrective actions were taken and verified to address the serious violations. While the recent clean record on life safety and resident care standards suggests better compliance practices have been established, the earlier pattern of serious findings warrants discussion about what operational changes were made to achieve this improvement.