Ema Board and Carehome

Ema Board and Carehome has operated for over 11 years with a compliance record that shows significant improvement in recent years. Over its licensed period, the facility has received 5 Type A citations (serious violations affecting resident safety or care) and 26 Type B citations (administrative or non-serious findings), but notably, no Type A citations have been issued in the past three years despite continued inspections and complaint investigations. The facility has maintained a clean record on substantiated allegations, with all 4 investigated complaints proving unsubstantiated, indicating that concerns raised were not validated upon investigation. For a 10-bed home, the citation volume from earlier years was concerning, but the recent trajectory suggests stronger compliance with life safety requirements and resident care protocols. State inspections have covered areas including medication management and staff training without serious findings since late 2022, and families should feel encouraged by this pattern of improvement while asking the facility directly about what changes were implemented to achieve better compliance.