Angel Care Home

Angel Care Home has a deeply concerning compliance record across its four years of operation, with 28 serious Type A violations affecting resident safety or care and 45 Type B citations for administrative or procedural issues. The facility has also faced extensive complaint activity, with 10 complaint investigations compared to just 3 routine inspections, and 12 substantiated allegations out of 22 investigated — meaning roughly 55% of investigated concerns were validated by state investigators. The pattern of findings shows no improvement over time, with serious violations and substantiated allegations continuing through recent years, including 6 Type A citations and 12 substantiated allegations in just the past three years. Families should ask the facility to explain the specific nature of these substantiated allegations, what corrective actions have been implemented and verified by the state, and why the high volume of serious violations has persisted throughout the licensed period. This record raises significant questions about the facility's ability to maintain safe resident care and regulatory compliance, particularly concerning given the small 6-bed capacity where such extensive citation activity is unusual.