Westmont Of Pinole

Westmont Of Pinole has accumulated a concerning compliance record over its seven years of operation, with 2 serious violations affecting resident safety or care (Type A citations) and 8 administrative or non-serious findings (Type B citations) across 4 routine inspections. The community has faced significantly more complaint investigations (20) than standard inspections, indicating an elevated level of regulatory scrutiny. Of particular concern, 9 allegations have been substantiated out of 39 total investigations, meaning roughly 23% of investigated complaints were found to have merit. The recent three-year record shows the pattern continuing, with 1 Type A citation, 5 Type B citations, and 6 substantiated allegations emerging from 12 complaint investigations. Families should ask the community specifically which categories of allegations were substantiated, what corrective actions were implemented and verified by the state, and how they plan to address the high volume of complaints that continue to generate regulatory findings in areas such as resident care plans and medication management.