Pinole, California
Westmont Of Pinole
Assisted Living · Memory Care · Independent Living
2850 Estates Avenue, Pinole, CA 94564
Westmont of Pinole in Pinole, California offers assisted living, memory care, and independent living for a larger community with 100 licensed beds.
- Licensed capacity
- 100 residents
Maximum licensed size, not current occupancy.
- Licensed since
- April 2019
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 1
- Complaints with substantiated allegations
- 4
AI summary
Westmont of Pinole has 2 Type A findings (the state's most severe citation class, tied to resident safety or care) across 7.3 years of operation, with 1 of those occurring within the past three years alongside a steady stream of complaint activity.
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- Track record — Over 7.3 years of licensure the community has accumulated 2 Type A and 8 Type B (administrative, paperwork or procedural) citations, a record with enough findings to warrant a closer look rather than a one-off.
- Recent 3 years — One of the two lifetime Type A findings and 5 of the 8 Type B findings fall within the past three years, so the concerning pattern is not confined to the community's early history.
- Complaints — Complaint investigations (20 lifetime, 11 in the past three years) far outnumber routine inspections (4 lifetime), and 9 of 36 investigated allegations were substantiated, a roughly 23% substantiation rate.
- Operating tenure — At just over 7 years licensed, there is a moderate operating history to judge, long enough that the findings likely reflect real patterns rather than early growing pains.
- 1.Which categories of allegations were substantiated, and what corrective actions were taken and verified?
- 2.Can you walk through what happened in the most recent Type A citation and what changed afterward?
- 3.Why do complaint investigations here run so much higher than routine inspection visits, and what is driving that volume?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #79200801
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 20
- Type A citations · most severe class
- 2
- Type B citations · administrative
- 8
- Substantiated allegations
- 9
Available reports · 28
Facility evaluation
Apr 14, 2026
Facility evaluation
Mar 4, 2026
Complaint investigation
Mar 4, 2026
Complaint investigation
Feb 27, 2026
Complaint investigation
Jan 27, 2026
1–5 of 28 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,495 / mo
- Studios
- $4,495 / mo
- 1-Bedroom
- $5,495 / mo
Independent LivingStarting at$4,495 / mo
- Studios
- $4,495 / mo
- 1-Bedroom
- $5,495 / mo
Memory CareStarting at$5,495 / mo
- Shared Rooms
- $5,495 / mo
- Private Rooms
- $7,500 / mo
Financial Assistance
What is the ALW?
The Assisted Living Waiver is a Medi-Cal program that pays for assisted living care in place of a nursing home. Residents must be on Medi-Cal (no share of cost) and meet a nursing-facility level of care; only communities enrolled with the state can accept it.
Listed as a participating provider by the California Department of Health Care Services (Jan 2026 list).
Care & support
Daily Care Services
8 services
- Medication management
- 24-hour supervision
- Mobility assistance
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Wheelchair accessible
Specialized Care
3 services
- Respite / Short-term care
- Dementia care
- Cognitive learning center
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
20 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Spa services
- Beauty salon / Barber
- Piano / Music room
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Fitness center / Gym
- Housekeeping Included
- Laundry service / Dry cleaning
- Café / Bistro
Outdoor Spaces
6 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- BBQ / Grill area
- Raised garden beds
Dining Options
8 features
- Room service
- All-day / Flexible meal times
- Accommodates special diets
- Altered-texture food options
- Professional chef
- Restaurant-style dining
- Vegetarian/Vegan Options
- Private Dining Room
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
5.0Average RatingAveraged from 95 reviews published on other websites
AI review summary
Families consistently praise the warm, caring staff and homey, small-community feel, but should ask about staffing levels, food quality, and how pricing aligns with the level of care provided.
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- Staff & care — Reviewers repeatedly describe caregivers as kind, warm, attentive, and genuinely caring, even when stretched thin.
- Activities — Families consistently highlight an active, well-run activities program with an enthusiastic activities director and good resident engagement.
- Atmosphere & grounds — The community is frequently described as small, homey, clean, and welcoming, with a pleasant courtyard that helps residents bond.
- Daily life & dignity — Multiple families note loved ones becoming more social, mobile, and engaged after moving in, crediting the encouraging but non-overbearing approach to onboarding.
- Staff & care — Several reviews mention understaffing that limits help with personal needs and contributes to caregiver burnout, so ask about current staffing ratios.
- Dining — Food quality is a recurring complaint, including bland or high-carb meals, temperature issues, and limited options for special diets like diabetic needs.
- Value & pricing — Some reviewers feel the cost doesn't match the level of service or facility upkeep, so confirm exactly what's included at each care tier and how deposits work.
- Communication — A few families cite inconsistent communication and frequent turnover in clinical staff like nurse practitioners, worth asking about directly on a tour.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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