Petaluma, California
Windsong Of Sonoma Senior Living
Assisted Living · Memory Care
815 Wood Sorrel Drive, Petaluma, CA 94954
Windsong Of Sonoma Senior Living in Petaluma offers assisted living and memory care to a larger community with 95 licensed beds.
- Licensed capacity
- 95 residents
Maximum licensed size, not current occupancy.
- Licensed since
- June 2023
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 1
- Complaints with substantiated allegations
- 3
AI summary
Windsong of Sonoma has accumulated 9 Type A findings (the most severe citation class, involving resident safety or care) and 10 Type B findings (administrative, paperwork-related) over just over 3 years of licensed operation, with most of that activity concentrated in the past three years.
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- Track record — In a relatively short 3.2-year operating history, the community has generated 9 Type A and 10 Type B citations, a high concentration of findings for the length of time it has been licensed.
- Recent 3 years — Of the lifetime Type A total, only 1 is confirmed within the past three years from dated complaint visits, meaning the bulk of the 9 lifetime Type A citations either predate that window or come from undated inspection visits not captured in the recent slice; this distinction matters and is worth clarifying directly with the community.
- Complaints — Complaint investigations (9 lifetime, 8 in the past three years) closely track the number of inspections, indicating the record has been shaped substantially by outside complaints rather than routine oversight alone.
- Substantiated allegations — 3 of the investigated allegations were substantiated against 9 unsubstantiated and 3 unfounded, a roughly 20% substantiation rate; all 3 substantiated allegations fall within the recent three-year window, meaning this is a current rather than historical pattern.
- 1.Can you walk through what each of the 9 Type A citations involved and what corrective actions were taken for each?
- 2.Which categories of allegations were substantiated in the past three years, and what corrective actions were verified by the state afterward?
- 3.Given the high number of complaint investigations relative to routine inspections, what changes has leadership made to reduce the volume of complaints coming in?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #496804150
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 2
- Complaint investigation visits
- 9
- Type A citations · most severe class
- 9
- Type B citations · administrative
- 10
- Substantiated allegations
- 3
Available reports · 20
Complaint investigation
Mar 13, 2026
Complaint investigation
Oct 23, 2025
Complaint investigation
Oct 23, 2025
Facility evaluation
Oct 23, 2025
Facility evaluation
May 27, 2025
1–5 of 20 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$5,100 / mo
- Studios
- $5,100 / mo
- 1-Bedroom
- $6,150 / mo
Memory CareStarting at$4,390 / mo
- Shared Rooms
- $4,390 / mo
Care & support
Daily Care Services
8 services
- Medication management
- 24-hour supervision
- Mobility assistance
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Wheelchair accessible
Specialized Care
2 services
- Respite / Short-term care
- Dementia care
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
21 features
- Furnished units
- Emergency call system
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
- Pet Friendly
- Fireplace / Common fireplace
- Beauty salon / Barber
- Piano / Music room
- Café / Bistro
Outdoor Spaces
5 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- BBQ / Grill area
- Raised garden beds
Dining Options
9 features
- Room service
- All-day / Flexible meal times
- Accommodates special diets
- Altered-texture food options
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
- Private Dining Room
- International cuisine
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
3 features- Move-in coordination
- Concierge services
- Grocery shopping & errands
Reviews
Online reputation
5.0Average RatingAveraged from 38 reviews published on other websites
AI review summary
Frontline caregivers are consistently praised as warm and attentive, but recurring reports of management disorganization, billing problems, and inadequate memory care staffing at night warrant careful questions before moving in.
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- Staff & care — Across many years and reviewers, direct caregivers are described as friendly, attentive, and genuinely caring toward residents.
- Atmosphere & grounds — Families repeatedly describe the community as clean, beautiful, and well-maintained, with manicured gardens and light-filled apartments.
- Dining — Several reviews single out the food and special events, like holiday dinners, as a highlight, though a few call the food only average.
- Activities — Reviewers note a regular schedule of activities such as bingo, trivia, movie nights, and hands-on programs like folding towels or painting nails that help residents stay engaged.
- Communication — Some families highlight easy, responsive communication with staff and helpful support during move-in and touring.
- Staff & care — Multiple reviews describe understaffing and insufficient nighttime monitoring in memory care, with some residents experiencing falls that required hospitalization.
- Financial transparency — Several families report confusing billing, difficulty setting up autopay, or being charged for services not rendered, so ask for a clear breakdown of fees and the billing process.
- Communication — A few reviewers mention there is no single point of contact for residents and that management can feel disorganized, especially since a leadership transition in 2022.
- Value & pricing — Reviewers frequently note this community is expensive, so families should confirm current pricing tiers and how costs change if care needs increase.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
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