Petaluma, California
MuirWoods Memory Care
Memory Care
750 North McDowell Boulevard, Petaluma, CA 94954
MuirWoods Memory Care in Petaluma, California provides memory care services in a community with 80 licensed beds.
- Licensed capacity
- 80 residents
Maximum licensed size, not current occupancy.
- Licensed since
- May 2018
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 1
- Complaints with substantiated allegations
- 2
AI summary
MuirWoods Memory Care has accumulated 10 Type A findings (the state's most severe citation class, involving resident safety or care) and 4 Type B administrative findings over 8.3 years of licensed operation, with 1 Type A finding and 3 substantiated allegations occurring within just the past three years.
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- Track record — Ten Type A findings and four Type B findings across the full licensed period is a substantial count for an 80-bed community, and the pattern warrants a direct conversation with staff about what drove them and what has changed since.
- Recent 3 years — In the past three years, dated visits show 1 Type A and 1 Type B finding rather than the full lifetime total, indicating the record has not been repeating at the same pace recently, though a Type A finding this recently is still worth understanding in detail.
- Complaints — Nine complaint investigations occurred in just the past three years despite zero being logged for the full lifetime total prior to that window, and of 30 lifetime allegations investigated, about 17% (5) were substantiated, with 3 of those 5 landing in the recent period.
- Operating tenure — The community has been licensed since 2018, giving over eight years and five dated inspection cycles of history to weigh, so this record reflects a meaningful operating span rather than a short or thin one.
- 1.Can you walk us through the most recent Type A finding from the last three years — what happened and what corrective action was taken?
- 2.Of the 5 substantiated allegations, which categories were involved, and how were they resolved and verified by the state?
- 3.Why did complaint investigations increase sharply in the past three years, and what changes has the community made in response?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #496830756
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 10
- Type B citations · administrative
- 4
- Substantiated allegations
- 0
Available reports · 42
Facility evaluation
Jul 14, 2026
Facility evaluation
Jun 22, 2026
Complaint investigation
Jun 19, 2026
Facility evaluation
May 14, 2026
Facility evaluation
Mar 10, 2026
1–5 of 42 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Memory CareStarting at$5,549 / mo
- Shared Rooms
- $5,549 / mo
- Private Rooms
- $7,830 / mo
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Wheelchair accessible
- Mobility assistance
Specialized Care
4 services
- Dementia care
- Hospice agency partnership
- Respite / Short-term care
- Cognitive learning center
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
19 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Spa services
- Beauty salon / Barber
- Piano / Music room
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Fitness center / Gym
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
6 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- BBQ / Grill area
- Raised garden beds
Dining Options
9 features
- Professional chef
- Accommodates special diets
- Vegetarian/Vegan Options
- Restaurant-style dining
- International cuisine
- All-day / Flexible meal times
- Kosher meals available
- Room service
- Private Dining Room
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
3.9Average RatingAveraged from 92 reviews published on other websites
AI review summary
Families consistently praise attentive, compassionate caregivers and a clean, dementia-friendly layout, but should probe administrative responsiveness and staffing consistency before moving in.
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- Staff & care — Reviewers repeatedly describe caregivers as warm, attentive, and skilled at handling the challenges of dementia care.
- Atmosphere & grounds — The community's circular courtyard layout with large windows lets residents walk safely and get outdoor light without becoming lost.
- Cleanliness & maintenance — Multiple families note the facility is consistently clean, bright, and well-maintained with no unpleasant odors.
- Dining — Many reviewers compliment the quality and taste of the meals, with several specifically praising the chef.
- Daily life & dignity — Families frequently mention that loved ones feel at home, are treated with kindness, and receive personalized attention to their individual needs.
- Communication — Some families describe frustrating administrative issues, including unreturned calls, lost messages, and a lost-laundry incident, worth asking how the front office handles day-to-day requests.
- Staff & care — A few reviewers note staff turnover at the management level and inconsistent follow-up on concerns, so ask about current leadership stability and how care issues get escalated.
- Activities — Several reviewers wished for more varied and individualized activities, particularly for men and for higher-need residents, so ask to see a current activities calendar.
- Value & pricing — With pricing starting near $5,500 and rising with added care levels, families should clarify exactly how costs increase as care needs progress.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
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