Pico De Loro

Pico De Loro's compliance record over more than two decades of operation shows a concerning pattern of regulatory findings and complaint activity. The community has received 3 Type A citations (serious violations affecting resident safety or care) and 8 Type B citations (administrative or non-serious findings) across its licensed period, along with 3 substantiated allegations from state investigations. The facility has faced significantly more complaint investigations (21) than routine inspections (5), indicating ongoing regulatory scrutiny, and all recent substantiated allegations have occurred within the past three years. Families should ask the community specifically which categories of allegations were substantiated and what corrective actions were taken and verified by the state. While only about 9% of investigated allegations were ultimately substantiated, the recent Type A citation from a complaint visit suggests active concerns about resident care or safety that warrant careful discussion with facility leadership. The long operating history provides extensive regulatory data, but the recent pattern of findings indicates this is not simply a matter of past issues that have been resolved.