Perris, California
Pico De Loro
Assisted Living · Memory Care
620 North Perris Boulevard, Perris, CA 92571
Pico De Loro in Perris, California offers assisted living and memory care in a community with 45 licensed beds.
- Licensed capacity
- 45 residents
Maximum licensed size, not current occupancy.
- Licensed since
- July 2003
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 1
- Complaints with substantiated allegations
- 3
AI summary
Over more than 23 years of operation, Pico De Loro has accumulated 3 Type A findings (the state's most severe citation class, tied to resident safety or care) and 8 Type B administrative findings, with 1 of the Type A findings and all 3 substantiated allegations falling within the past three years.
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- Track record — Across more than two decades of licensure, the community has drawn 3 Type A and 8 Type B citations along with 3 substantiated allegations, a record that reflects some recurring findings rather than a single isolated event.
- Recent 3 years — One of the three lifetime Type A findings and all three substantiated allegations occurred within the past three years, meaning the more serious concerns are concentrated recently rather than spread evenly across the full licensed period.
- Complaints — Complaint investigations (21 lifetime, 16 in just the past three years) far outnumber routine inspections (5 lifetime), and roughly 9% of all investigated allegations were substantiated, with the rest closed as unsubstantiated or unfounded.
- Operating tenure — More than 23 years of continuous licensure gives a long baseline to judge this record against, and the pattern suggests a facility that has drawn regular complaint activity throughout much of that tenure rather than only in recent years.
- 1.Which categories of allegations were substantiated in the past three years, and what corrective actions were taken and verified?
- 2.Can staff walk through what specifically led to the most recent Type A finding and what has changed since to prevent recurrence?
- 3.Given the high volume of complaint investigations relative to routine inspections, what is generating so many complaints, and how does the community track and respond to them?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #336407734
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 21
- Type A citations · most severe class
- 3
- Type B citations · administrative
- 8
- Substantiated allegations
- 3
Available reports · 29
Facility evaluation
Oct 9, 2025
Complaint investigation
Oct 9, 2025
Complaint investigation
Oct 3, 2025
Complaint investigation
Aug 10, 2025
Complaint investigation
Aug 10, 2025
1–5 of 29 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Starting at $4,140 / month
Contact our team for room options and a personalized quote.
Financial Assistance
What is the ALW?
The Assisted Living Waiver is a Medi-Cal program that pays for assisted living care in place of a nursing home. Residents must be on Medi-Cal (no share of cost) and meet a nursing-facility level of care; only communities enrolled with the state can accept it.
Listed as a participating provider by the California Department of Health Care Services (Jan 2026 list).
Care & support
Daily Care Services
9 services
- Activities of daily living (ADL) assistance
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Mobility assistance
- Wheelchair accessible
Specialized Care
2 services
- Respite / Short-term care
- Dementia care
Memory Care
1 service
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
7 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Art studio / Craft room
- Beauty salon / Barber
- Activity room
Outdoor Spaces
3 features- Garden / Courtyard
- Outdoor common space
- Walking paths
Dining Options
5 features
- Kosher meals available
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Vegetarian/Vegan Options
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
1.7Average RatingAveraged from 22 reviews published on other websites
AI review summary
Reviews are sharply split: some families report caring staff and good outcomes, while multiple others describe serious neglect, dehydration, overcharging, and an owner they found hostile and unresponsive.
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- Staff & care — Several families describe staff as friendly, compassionate, and attentive, with loved ones well cared for over months or years.
- Dining — Multiple reviewers specifically praise the food as good and enjoyable for residents.
- Activities — Some reviewers note residents stay engaged with regular activities rather than sitting idle.
- Atmosphere & grounds — A few reviews describe the community and surroundings as clean and nice, with convenient freeway access for visiting family.
- Staff & care — Multiple serious reports describe residents becoming severely dehydrated, losing significant weight, or being hospitalized shortly after limited-visitor periods, so families should ask how health changes are monitored and communicated.
- Communication — Several reviewers describe the owner, a physician, as dismissive, condescending, or difficult to reach with direct answers about a resident's condition, worth clarifying through your own interactions before committing.
- Financial transparency — More than one family alleges overcharging, refusal to refund money, or pressure for additional payments, so get all fees and refund policies in writing upfront.
- Cleanliness & maintenance — A few reviews describe the facility as dirty, poorly maintained, or overpriced for its condition, which contrasts with other accounts and should be checked in person.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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