Penngrove Shangri-La

Penngrove Shangri-La has operated for nearly 19 years with a mixed compliance history that shows significant improvement in recent years. Over its licensed period, the 6-bed facility accumulated 9 Type A citations (serious violations affecting resident safety or care) and 8 Type B citations (administrative or non-serious findings), numbers that are concerning for a small residential care home. However, the community's trajectory has notably improved — no Type A citations have been issued in the past three years, indicating stronger compliance with life safety and resident care standards during recent state oversight. The facility has had minimal complaint activity with only one investigation over its entire operating history, which resulted in no substantiated allegations. While the lifetime record warrants discussion with the administrator about what corrective measures were implemented to address the earlier serious violations, the recent clean inspection cycles suggest the community has made meaningful improvements to its operations and oversight systems.