Paso Robles, California
Creston Village Assisted Living and Memory Care
Assisted Living · Memory Care
1919 Creston Road, Paso Robles, CA 93446
Creston Village is an assisted living and memory care community in Paso Robles, CA, offering apartment-style housing with individualized care plans, medication management, and 24-hour support.
- Licensed capacity
- 130 residents
Maximum licensed size, not current occupancy.
- Licensed since
- February 2019
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 1
- Complaints with substantiated allegations
- 4
AI summary
Over 7.5 years of operation, Creston Village has accumulated 11 Type A findings, the state's most severe citation class, with 1 of those occurring within the past three years alongside 4 substantiated allegations.
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- Track record — The lifetime total of 11 Type A and 10 Type B (administrative) citations across 5 inspections and 30 complaint investigations points to a pattern worth understanding in detail rather than a single isolated incident.
- Recent 3 years — The recent slice shows meaningful improvement: 1 Type A citation and 3 Type B citations in the past three years, down from a much larger lifetime total, suggesting the more severe findings cluster earlier in the licensed period.
- Complaints — Complaint investigations (30) far outnumber routine inspections (5) over the license period, and 18 of the investigated allegations were substantiated, a roughly 21% substantiation rate against 66 unsubstantiated allegations.
- Operating tenure — 7.5 years of licensed operation and 8 inspection visits give a reasonably full picture, so the record reflects an established pattern rather than a data gap.
- 1.Can you walk through what the Type A findings involved and what corrective actions were taken and verified afterward?
- 2.Which categories of allegations were substantiated most often, and what changes were made in response?
- 3.What has changed operationally in the past three years that corresponds to the drop in citations and substantiated allegations?
Source: California Department of Social Services (CDSS)
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- License number
- License #405850010
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 30
- Type A citations · most severe class
- 11
- Type B citations · administrative
- 10
- Substantiated allegations
- 18
Available reports · 29
Complaint investigation
Mar 25, 2026
Facility evaluation
Mar 3, 2026
Facility evaluation
Jan 6, 2026
Complaint investigation
Mar 11, 2025
Facility evaluation
Mar 11, 2025
1–5 of 29 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,795 / mo
- Studios
- $4,795 / mo
Memory CareStarting at$7,495 / mo
- Private Rooms
- $7,495 / mo
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Bathing & dressing assistance
- Wheelchair accessible
- Mobility assistance
Specialized Care
4 services
- Hospice agency partnership
- Respite / Short-term care
- Dementia care
- Cognitive learning center
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
20 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Spa services
- Beauty salon / Barber
- Fireplace / Common fireplace
- Game room / Billiards
- Piano / Music room
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Fitness center / Gym
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
6 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- BBQ / Grill area
- Raised garden beds
Dining Options
8 features
- Room service
- All-day / Flexible meal times
- Accommodates special diets
- Altered-texture food options
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
- Private Dining Room
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
3 features- Move-in coordination
- Concierge services
- Grocery shopping & errands
Reviews
Online reputation
4.1Average RatingAveraged from 39 reviews published on other websites
AI review summary
Staff warmth, engaging activities, and attractive grounds are widely praised, but families should verify staffing consistency, dining reliability, and how fees escalate with care level before moving in.
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- Staff & care — Reviewers repeatedly describe staff as friendly, attentive, and responsive, with several noting caregivers who go above and beyond, such as an activities director volunteering to pick up a resident from the hospital.
- Activities — Residents are frequently described as happy and socially engaged, with a robust activities calendar including outings and events that many say helped their loved ones adjust well.
- Atmosphere & grounds — The community is consistently called clean, spacious, and attractive, with mature trees, walking paths, and well-maintained apartments mentioned often.
- Communication — Many families praise strong communication with staff and directors, describing them as knowledgeable, kind, and thorough during tours and ongoing care updates.
- Dining — Food quality and service are described inconsistently, ranging from good and varied to slow, disorganized, or lacking options like diabetic menus, so ask about current dining operations and wait times.
- Staff & care — Several reviews mention short staffing on weekends, holidays, or during meal service, along with slow response to call buttons, so it's worth asking about staffing ratios at different times.
- Financial transparency — Some families report added fees for services like meal assistance or showers on top of base costs, and unclear billing practices, so request a full written breakdown of potential charges by care level.
- Communication — A handful of reviewers describe unreturned calls or emails and slow follow-up on concerns, which is worth clarifying given otherwise strong reports on staff responsiveness.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
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