A Heavenly Home

A Heavenly Home's compliance record over more than eleven years shows one serious violation affecting resident safety or care and one substantiated allegation, both occurring in 2022, with a clean record in the three years since. The community has undergone five routine inspections during its licensed period, with state oversight covering areas like resident care plans and medication management showing no administrative or procedural gaps. The single complaint investigation in April 2022 resulted in a 100% substantiation rate, meaning families should ask the community what category of allegation was substantiated and what corrective actions were taken and verified. However, the recent trajectory shows significant improvement, with no Type A citations and no substantiated allegations in the past three years across two inspection cycles. For a small six-bed facility, this recent clean record following earlier concerns suggests the community has addressed its compliance issues. The long operating history since 2014, combined with the improved recent performance, indicates the community has worked to strengthen its regulatory standing after the 2022 findings.