The Terraces at Park Marino

The Terraces at Park Marino has accumulated significant compliance concerns during its 25-year operating history, with 18 Type A citations (serious violations affecting resident safety or care) and 4 substantiated allegations out of 20 total investigated complaints. The facility has drawn considerably more complaint investigations than routine inspections, suggesting ongoing resident or family concerns that prompted state oversight beyond the standard inspection schedule. Troublingly, all 4 recent Type A citations and all 4 recent substantiated allegations have occurred within the past three years, indicating that serious compliance issues are an active rather than historical concern. The substantiation rate of roughly 20% means that one in five investigated allegations were confirmed by state investigators. Families should ask the community to explain the specific categories of substantiated allegations, what corrective actions were implemented and verified by the state, and how they are preventing recurrence of the serious violations that resulted in Type A citations during recent medication management and resident care oversight visits. Given the pattern of recent serious findings at this large residential care facility, prospective families should request detailed information about current quality assurance measures and consider this compliance history carefully in their decision-making process.