Pasadena, California

Astoria Park Senior Living

Independent Living · Assisted Living · Memory Care

925 East Villa Street, Pasadena, CA 91106

Astoria Park Senior Living offers assisted living and memory care in Pasadena, California, with an independent living option through The Villas at Astoria Park.

Licensed capacity
220 residents

Maximum licensed size, not current occupancy.

Licensed since
October 2022

License history may include previous operators.

State inspections

Review licensing, findings, and available inspection reports. A record is one part of understanding a community.

License #198603566Last checked August 2026

Findings to review

Complaint investigations · 3 years before our last check

Type A citations
12
Complaints with substantiated allegations
19

AI summary

Across 3.8 years of licensed operation, Astoria Park Senior Living has accumulated 8 lifetime Type A findings — the state's most severe citation class, covering resident safety and care — alongside a recent 3-year slice showing 12 Type A findings tied to complaint investigations, indicating this is an active pattern…

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rather than history.

  • Track record — With only 3 routine inspections logged since licensing in late 2022, the bulk of the citation history — 8 Type A and 22 Type B findings lifetime — has emerged in a short operating window, so the volume relative to tenure is notable.
  • Recent 3 years — The recent slice shows 12 Type A and 12 Type B citations tied to complaint visits, plus 28 substantiated allegations, meaning the concerning findings are concentrated in the present rather than fading into the past.
  • Complaints — Complaint investigations (48 in the past three years) vastly outnumber routine inspections (3 total), and roughly a quarter of investigated allegations were substantiated (28 of 110), with the rest unsubstantiated rather than unfounded.
  • Operating tenure — At under four years licensed, the community has a limited number of inspection cycles, so this record reflects a relatively short window of operation rather than a long track record either way.
Ask the community
  1. 1.Which categories of allegations were substantiated, and what corrective actions were taken and verified by the state?
  2. 2.Can the community walk through what changed operationally after the Type A findings on the complaint visits, and what safeguards are now in place?
  3. 3.Given that complaint investigations far outnumber routine inspections, what is driving the volume of complaints, and how does the community track and respond to them?

Source: California Department of Social Services (CDSS)

View inspection history
License number
License #198603566
License status
Licensed

Full history on file

These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.

Inspection visits
3
Complaint investigation visits
0
Type A citations · most severe class
8
Type B citations · administrative
22
Substantiated allegations
0

Available reports · 77

  • Complaint investigation

    Jul 24, 2026

    PDF
  • Complaint investigation

    Jun 23, 2026

    PDF
  • Complaint investigation

    Jun 8, 2026

    PDF
  • Complaint investigation

    May 22, 2026

    PDF
  • Facility evaluation

    May 4, 2026

    PDF

1–5 of 77 reports

View the original CDSS record

Monthly pricing

Total monthly costs depend on room type, select services, and the level of care needed.

Ask for current pricing

Contact our team for room options and a personalized quote.

Financial Assistance

Medi-Cal Assisted Living Waiver

Care & support

Daily Care Services

3 services
  • Incontinence care
  • Medication management
  • Non-ambulatory care

Specialized Care

1 service
  • Dementia care

Memory Care

1 service
  • Specialized memory care activities

Daily life & programs

Spaces & services

Amenities

15 features
  • Café / Bistro
  • Pet Friendly
  • Library / Reading room
  • Activity room
  • Beauty salon / Barber
  • Fitness center / Gym
  • Art studio / Craft room
  • Game room / Billiards
  • Piano / Music room
  • Housekeeping Included
  • Laundry service / Dry cleaning
  • Emergency call system
  • Kitchenette
  • Wi-Fi / Internet
  • Cable TV

Outdoor Spaces

5 features
  • Patio seating areas
  • Outdoor common space
  • Raised garden beds
  • Walking paths
  • Garden / Courtyard

Dining Options

7 features
  • Kosher meals available
  • Accommodates special diets
  • Restaurant-style dining
  • Vegetarian/Vegan Options
  • Professional chef
  • Private Dining Room
  • All-day / Flexible meal times

Transportation

2 features
  • Personal Vehicle Parking
  • Scheduled transportation

Family & Visitors

1 feature
  • Guest meals available

Reviews

Online reputation

4.3

Averaged from 162 reviews published on other websites

AI review summary

Most families report warm, attentive staff and a caring community, but recurring reports of understaffing, billing confusion, and one serious abuse allegation mean families should verify care consistency closely before committing.

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What reviewers praise
  • Staff & care — Reviewers repeatedly praise caregivers, nursing staff, and management as friendly, attentive, and going above and beyond for residents, especially in memory care and during emergencies.
  • Dining — Many residents and families highlight fresh, personalized meals, with the chef and kitchen staff frequently mentioned as accommodating dietary needs and preferences.
  • Atmosphere & grounds — The community is often described as clean, bright, and welcoming, with pleasant courtyards, comfortable rooms, and a homelike feel.
  • Communication — Families frequently commend staff for keeping them informed, answering questions patiently, and guiding them through the move-in and application process without rushing them.
  • Activities — Multiple reviewers enjoy outings, social events, and a strong sense of community, though a few note activity offerings can feel repetitive or understaffed at times.
Worth asking about
  • Staff & care — While most reviews are positive, a serious allegation of caregiver mistreatment and inadequate response times to resident needs suggests families should ask directly about staffing ratios and incident protocols.
  • Financial transparency — Several reviewers mention billing errors, unclear charges, or confusion about payment and medical coordination during move-in, so confirming costs and processes in writing is worthwhile.
  • Communication — Some reviews describe rocky onboarding experiences, staff turnover in leadership roles, and inconsistent follow-through, making it worth asking how the community handles transitions and staff changes.
  • Cleanliness & maintenance — A few reviewers mention slow maintenance response times, strong odors, or basic housekeeping, so it's worth checking current cleaning standards and how maintenance requests are handled.

The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.

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Languages spoken

Languages spoken

Spanish

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