Pasadena, California
Ace Senior Care Manor
Assisted Living · Residential Care
940 North Lake Avenue., Pasadena, CA 91104
Ace Senior Care Manor in Pasadena, California provides assisted living and residential care in an intimate six-bed home.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- May 2009
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 2
- Complaints with substantiated allegations
- 1
AI summary
Over more than 17 years of operation, Ace Senior Care Manor has accumulated 18 Type A findings (the state's most severe citation class, tied to resident safety or care) and 12 Type B findings (administrative or paperwork-related), with 2 Type A findings occurring within the past three years.
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- Track record — This is a small 6-bed home with a long licensing history, and its lifetime total of 18 Type A and 12 Type B findings is a substantial count to review with the community directly, well beyond what scale alone would typically explain.
- Recent 3 years — The past three years show 9 inspections and 2 Type A citations tied to complaint visits, meaning the concerning pattern has continued into the recent period rather than being confined to the distant past.
- Complaints — Of the allegations investigated over the community's lifetime, 4 were substantiated and 3 were unsubstantiated, a substantiation rate of roughly 57%, though no allegations were investigated in the most recent three years.
- Operating tenure — Licensed since 2009, the community has more than 17 years of operating history, which gives this record considerable weight since it reflects many inspection cycles rather than a short or limited sample.
- 1.Can you walk through what the recent Type A citations from the past three years involved and what corrective actions were taken?
- 2.Which categories of allegations were substantiated historically, and what changes were made to address them?
- 3.What steps has the community taken in the last year to reduce the frequency of Type A findings going forward?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #197607681
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 6
- Complaint investigation visits
- 3
- Type A citations · most severe class
- 18
- Type B citations · administrative
- 12
- Substantiated allegations
- 4
Available reports · 13
Facility evaluation
Apr 28, 2026
Facility evaluation
May 29, 2025
Facility evaluation
May 29, 2025
Facility evaluation
May 21, 2024
Facility evaluation
May 7, 2024
1–5 of 13 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,100 / mo
- Shared Rooms
- $4,100 / mo
- Private Rooms
- $5,100 / mo
Care & support
Daily Care Services
8 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Incontinence care
Specialized Care
1 service
- Dementia care
Daily life & programs
Spaces & services
Amenities
7 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Private bathroom
- Activity room
- Beauty salon / Barber
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
3 features- All-day / Flexible meal times
- Accommodates special diets
- Vegetarian/Vegan Options
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
4.0Average RatingAveraged from 1 review published on other websites
AI review summary
Families generally praise the attentive, high caregiver-to-resident ratio and cleanliness, but should ask directly about medical responsiveness and wound care protocols given serious concerns raised elsewhere.
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- Staff & care — Caregivers are frequently described as attentive and caring, with a favorable caregiver-to-resident ratio noted by families.
- Cleanliness & maintenance — The facility is consistently praised for being very clean.
- Communication — Staff have been commended for compassionate, knowledgeable guidance through complex processes like Medicaid applications and placement decisions.
- Dining — Reviewers mention good food quality as a strength of the community.
- Staff & care — At least one account describes a serious lapse in medical attentiveness, including delayed wound care that led to infection, so families should ask specifically about clinical response protocols and staffing for medical emergencies.
- Communication — A reviewer reported a call being cut off without follow-up, so it's worth confirming how the community handles phone communication and responsiveness during off-hours.
- Daily life & dignity — Apartments were described as a little small, so families should tour in person to assess whether the room sizes meet their needs.
- Value & pricing — One reviewer mentioned having to purchase additional items out-of-pocket, so it's worth clarifying upfront what costs are included versus billed separately.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Ace Senior Care Manor. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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