Valley View Retirement Center

Valley View Retirement Center has operated for more than 30 years but shows a concerning pattern of compliance issues, with 3 Type A citations (serious violations affecting resident safety or care) and 3 substantiated allegations over its licensed period. The facility has received significantly more complaint investigations than routine inspections, suggesting ongoing resident or family concerns that prompted state follow-up. Of the 27 total allegations investigated by CDSS, roughly 11% were substantiated, while the remainder were unsubstantiated. The recent record shows continued concerns, with 1 Type A citation and 2 substantiated allegations occurring within the past three years, indicating these are not just historical issues. Families should ask the community specifically which categories of allegations were substantiated and what corrective actions were taken and verified, as well as inquire about the underlying causes of the high volume of complaints relative to the facility's inspection history.