Palo Alto, California
Palo Alto Commons
Assisted Living · Memory Care · Independent Living
4075 El Camino Way, Palo Alto, CA 94306
Palo Alto Commons offers independent living, assisted living, and memory care at its location on El Camino Way in Palo Alto.
- Licensed capacity
- 250 residents
Maximum licensed size, not current occupancy.
- Licensed since
- June 2021
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 1
- Complaints with substantiated allegations
- 1
AI summary
Palo Alto Commons has 3 Type A findings across roughly 5 years of operation, with 1 of those occurring within the past three years alongside a substantiated allegation.
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- Track record — Over just over 5 years of licensure, the community has accumulated 3 Type A findings (the most severe citation class, tied to resident safety or care) and no Type B administrative citations, with a heavy volume of inspection and complaint activity relative to its size.
- Recent 3 years — One of the three Type A findings and the single substantiated allegation both fall within the past three years, so the concern isn't confined to early in the community's history.
- Complaints — Complaint investigations (8 total) are nearly double the routine inspection count during the lifetime period, and of the 14 allegations investigated only 1 was substantiated, about 7%, with the rest unsubstantiated or unfounded.
- Operating tenure — At just over 5 years licensed, there's a moderate operating history to draw on, enough inspection cycles to establish a pattern rather than a single snapshot.
- 1.Can you walk us through what happened in the recent Type A finding and what corrective steps were verified afterward?
- 2.What was the nature of the substantiated allegation from the past three years, and how was it resolved?
- 3.Given the high number of complaint investigations relative to inspections, what categories of concerns tend to prompt complaints here?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #435202819
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 8
- Type A citations · most severe class
- 3
- Type B citations · administrative
- 0
- Substantiated allegations
- 1
Available reports · 29
Facility evaluation
Jun 1, 2026
Facility evaluation
Jan 8, 2026
Facility evaluation
Dec 9, 2025
Facility evaluation
Nov 25, 2025
Facility evaluation
Oct 22, 2025
1–5 of 29 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$8,500 / mo
- Studios
- $8,500 / mo
- 1-Bedroom
- $9,850 / mo
- Private Rooms
- $10,500 / mo
- 2-Bedroom
- $11,950 / mo
Memory CareStarting at$7,050 / mo
- Shared Rooms
- $7,050 / mo
- Private Rooms
- $12,000 / mo
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Wheelchair accessible
- Mobility assistance
Specialized Care
2 services
- Dementia care
- Cognitive learning center
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
21 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Spa services
- Beauty salon / Barber
- Swimming pool / Hot tub
- Game room / Billiards
- Piano / Music room
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Fitness center / Gym
- Housekeeping Included
- Laundry service / Dry cleaning
- In-Unit Washer/Dryer
Outdoor Spaces
5 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- BBQ / Grill area
Dining Options
5 features
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
1 feature- Family support services
Community Services
3 features- Move-in coordination
- Concierge services
- Grocery shopping & errands
Reviews
Online reputation
5.0Average RatingAveraged from 8 reviews published on other websites
AI review summary
Families consistently praise attentive staff and strong dining at Palo Alto Commons, but should confirm current pricing and family communication practices during a tour.
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- Staff & care — Reviewers repeatedly describe staff as attentive, responsive, and well-staffed enough to give residents individualized attention, even during dementia care and end-of-life stages.
- Dining — Multiple reviews single out the food as good to excellent, a point of consistent satisfaction across different residents' experiences.
- Atmosphere & grounds — Families mention a beautiful courtyard, an indoor aviary, and a friendly, professional atmosphere that made the community feel welcoming.
- Activities — Tours and resident experiences highlight a full calendar of activities and staff who were helpful in engaging residents socially.
- Value & pricing — More than one reviewer notes the community is expensive, so families should ask for a detailed breakdown of base fees versus added costs for higher levels of care.
- Communication — One family noted communication was adequate but could be better, so it's worth asking how the community keeps families updated on day-to-day changes.
- Unit availability — A reviewer mentioned the lack of two-bedroom units, so families needing larger accommodations should confirm current floor plan options.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Palo Alto Commons. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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