Palmdale, California
Palmdale Senior Villa
Assisted Living · Residential Care
38719 37Th Street East, Palmdale, CA 93550
Palmdale Senior Villa in Palmdale, California is a small residential care home offering assisted living services for six residents.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- May 2012
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 1
- Complaints with substantiated allegations
- 1
AI summary
Palmdale Senior Villa, a 6-bed home licensed for over 14 years, has accumulated 6 Type A findings (the most severe citation class, affecting resident safety or care) and 5 Type B findings (administrative, such as paperwork or posting issues) over its operating history, with 1 Type A finding occurring within the past…
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three years.
- Track record — Over more than 14 years of operation, this small 6-bed home has drawn 6 Type A and 5 Type B citations, a notable count for a home of this size, so it's worth understanding what drove the majority of the lifetime total versus the more recent period.
- Recent 3 years — Of the lifetime Type A total, only 1 falls within the past three years, meaning the bulk of the severe findings date further back; the recent slice also shows zero Type B findings, suggesting administrative practices have been steadier lately.
- Complaints — Three complaint investigations have been filed against this home over its history, and 1 of 6 total allegations was substantiated, a roughly 17% substantiation rate; the substantiated case falls within the recent 3-year window.
- Operating tenure — With over 14 years licensed and 4 inspections plus 3 complaint investigations on record, there is a substantial history to draw on, which makes both the past concentration of findings and the more recent improvement meaningful signals rather than noise from a short track record.
- 1.Can you walk us through the circumstances behind the 6 Type A findings over the home's history, and which years they occurred in?
- 2.What corrective actions were taken after the substantiated allegation, and how was follow-up verified by the state?
- 3.What changes has the home made in the past two to three years that account for the drop in Type B administrative findings?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #197608195
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 3
- Type A citations · most severe class
- 6
- Type B citations · administrative
- 5
- Substantiated allegations
- 1
Available reports · 8
Facility evaluation
Apr 16, 2025
Facility evaluation
Feb 27, 2025
Complaint investigation
Oct 25, 2024
Facility evaluation
May 29, 2024
Complaint investigation
Jan 26, 2024
1–5 of 8 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,000 / mo
- Shared Rooms
- $4,000 / mo
- Private Rooms
- $5,300 / mo
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Diabetes / insulin management
- Incontinence care
Specialized Care
1 service
- Dementia care
Daily life & programs
Spaces & services
Amenities
5 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Activity room
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
4 features
- Kosher meals available
- All-day / Flexible meal times
- Accommodates special diets
- Vegetarian/Vegan Options
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
1.0Average RatingAveraged from 3 reviews published on other websites
AI review summary
Reviews are sharply split between excellent, attentive dementia care and serious understaffing and billing complaints, so verify current staffing ratios and refund policy before committing.
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- Staff & care — One family praised the owner and staff for treating their father with dementia with great respect, professionalism, and attentive care.
- Atmosphere & grounds — A reviewer described the community as a standout option among board and care homes in the Antelope Valley.
- Staff & care — A family reported severe understaffing, with a single caregiver responsible for six residents and inadequate overnight coverage, including a night shift caregiver found asleep rather than attending to residents.
- Daily life & dignity — One reviewer described their mother being left in soiled diapers for extended periods and nearly choking while unattended, raising questions about hands-on supervision despite paying for dedicated care.
- Financial transparency — A family said they were charged for a full month's stay but received no refund after moving their loved out after only one week, so ask about the refund and proration policy upfront.
- Communication — One reviewer felt the owner was not hands-on or responsive during a medical crisis, so it's worth asking how the facility handles urgent situations and family communication.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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