Palmdale, California
Best Elder Care
Assisted Living · Residential Care
37620 Simi Street, Palmdale, CA 93552
Best Elder Care in Palmdale, California is an intimate six-bed home providing assisted living and residential care services.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- November 2001
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 1
- Complaints with substantiated allegations
- 1
AI summary
Best Elder Care has recorded 4 Type A findings (the most severe citation class, affecting resident safety or care) and 3 Type B findings (administrative issues) across nearly 25 years of operation, with 1 Type A and 1 Type B citation occurring within the past three years.
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- Track record — Over almost 25 years of licensure, this small 6-bed home has accumulated 4 Type A and 3 Type B citations, a notable count to weigh against its long operating tenure.
- Recent 3 years — One Type A and one Type B citation were issued within the past three years, tied to a single complaint investigation, so the concern is not confined to the distant past.
- Complaints — 4 of the 5 lifetime inspections were tied to complaint investigations rather than routine visits, and about 80% of investigated allegations (4 of 5) were substantiated, a high ratio worth discussing directly.
- Operating tenure — Nearly 25 years of continuous licensure gives a long baseline of history, but the findings are spread across that history rather than clustered in one early period, so tenure alone does not fully explain them.
- 1.Can you walk through what the most recent Type A citation involved and what corrective action was taken and verified by the state?
- 2.Of the 4 substantiated allegations, which categories of care or safety were involved, and how were they resolved?
- 3.Since complaint investigations have driven most of the inspection activity here, what steps has the home taken to reduce complaints going forward?
Source: California Department of Social Services (CDSS)
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- License number
- License #197603599
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 4
- Type A citations · most severe class
- 4
- Type B citations · administrative
- 3
- Substantiated allegations
- 4
Available reports · 9
Facility evaluation
Oct 9, 2025
Facility evaluation
Oct 15, 2024
Complaint investigation
Sep 3, 2024
Facility evaluation
Sep 3, 2024
Facility evaluation
May 5, 2024
1–5 of 9 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,000 / mo
- Shared Rooms
- $4,000 / mo
- Private Rooms
- $5,300 / mo
Financial Assistance
What is the ALW?
The Assisted Living Waiver is a Medi-Cal program that pays for assisted living care in place of a nursing home. Residents must be on Medi-Cal (no share of cost) and meet a nursing-facility level of care; only communities enrolled with the state can accept it.
Listed as a participating provider by the California Department of Health Care Services (Jan 2026 list).
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Diabetes / insulin management
- Incontinence care
Specialized Care
1 service
- Dementia care
Daily life & programs
Spaces & services
Amenities
5 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Activity room
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
4 features
- Kosher meals available
- All-day / Flexible meal times
- Accommodates special diets
- Vegetarian/Vegan Options
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
2.0Average RatingAveraged from 1 review published on other websites
AI review summary
A single deterred-visit account raises real concerns about upkeep and flexibility, so families should verify current conditions and policies firsthand before deciding.
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- Communication — The visit was handled quickly, giving the family a fast initial answer about availability.
- Cleanliness & maintenance — The visiting family described the house as run down and poorly maintained, which is worth confirming with a current in-person tour.
- Daily life & dignity — Only a shared room was available and personal items like a computer were reportedly not accommodated, so ask about room options and personalization policies.
- Value & pricing — Reviews don't cover pricing or fee structure, so families should ask directly about costs and what's included at different care levels.
- Activities — There is no information on programming or daily activities, so this should be confirmed on a tour.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Best Elder Care. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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