Annabelle's Cottage

Annabelle's Cottage has a concerning compliance record over its more than 20 years of operation, with 15 Type A citations (serious violations affecting resident safety or care) and 23 Type B citations (administrative or non-serious findings) across five inspections. The facility has also had two substantiated allegations out of four complaint investigations, meaning roughly half of the investigated concerns were confirmed by state inspectors. While the recent three-year period shows some improvement with only one Type A citation from a complaint investigation, this still represents an active safety concern rather than a clean trajectory. The pattern of complaint investigations nearly matching the number of routine inspections suggests ongoing issues that have prompted state follow-up beyond standard oversight cycles. Families should ask the facility directly about the nature of the substantiated allegations, what specific corrective actions were implemented and verified by the state, and how current policies address the safety concerns that led to the Type A citations, particularly given that routine inspections typically focus on areas like resident care plans and medication management.