Senior Places

Palm Springs, California

Palm Court Assisted Living

Assisted Living · Memory Care · Independent Living

201 South Sunrise Way, Palm Springs, CA 92262

Palm Court Assisted Living is located near downtown Palm Springs, California, and provides assisted living, memory care, and hospice and respite services.

Licensed capacity
130 residents

Maximum licensed size, not current occupancy.

Licensed since
March 2000

License history may include previous operators.

State inspections

Review licensing, findings, and available inspection reports. A record is one part of understanding a community.

License #336403366Last checked June 2026

Findings to review

Complaint investigations · 3 years before our last check

Type A citations
0
Complaints with substantiated allegations
4

AI summary

Palm Court has accumulated 5 Type A findings (the state's most severe citation class, tied to resident safety or care) and 7 Type B findings (administrative issues) over 26 years of operation, but none of the Type A citations occurred within the past three years of complaint-based visits.

Read Full Summary
  • Track record — Across 26.4 years of licensure, Palm Court has drawn 5 Type A and 7 Type B citations, a record that reflects a long operating history with some findings worth discussing rather than a pattern of ongoing severe problems.
  • Recent 3 years — The most recent three years of dated complaint visits show zero Type A citations and only 3 Type B citations, indicating the lifetime Type A findings are concentrated earlier rather than recent.
  • Complaints — Complaint investigations (60 lifetime, 40 in just the past three years) far outnumber routine inspections (4 lifetime), a volume that is notable for a 130-bed community and worth asking about directly.
  • Substantiated allegations — 10 allegations have been substantiated over the licensed period, about 8% of all investigated allegations, with 4 of those substantiations falling within the past three years.
Ask the community
  1. 1.Which categories of allegations were substantiated, both historically and in the past three years, and what corrective actions were taken and verified?
  2. 2.Can you walk through what led to the 5 Type A citations and confirm the timeframe in which they occurred?
  3. 3.Given that complaint investigations significantly outnumber routine inspections, what is driving the volume of complaints at this community?

Source: California Department of Social Services (CDSS)

View inspection history
License number
License #336403366
License status
Licensed

Full history on file

These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.

Inspection visits
4
Complaint investigation visits
60
Type A citations · most severe class
5
Type B citations · administrative
7
Substantiated allegations
10

Available reports · 61

  • Complaint investigation

    Apr 27, 2026

    PDF

  • Complaint investigation

    Mar 29, 2026

    PDF

  • Facility evaluation

    Mar 5, 2026

    PDF

  • Complaint investigation

    Feb 18, 2026

    PDF

  • Complaint investigation

    Feb 18, 2026

    PDF

1–5 of 61 reports

View the original CDSS record

Monthly pricing

Total monthly costs depend on room type, select services, and the level of care needed.

Assisted LivingStarting at$3,500 / mo
Shared Rooms
$3,500 / mo
Studios
$4,200 / mo
Private Rooms
$5,000 / mo
Memory CareStarting at$5,498 / mo
Shared Rooms
$5,498 / mo
Private Rooms
$8,500 / mo

Financial Assistance

Medi-Cal Assisted Living Waiver

Care & support

Daily Care Services

9 services
  • Medication management
  • 24-hour supervision
  • Incontinence care
  • Non-ambulatory care
  • Activities of daily living (ADL) assistance
  • Bathing & dressing assistance
  • Mobility assistance
  • Wheelchair accessible
  • Diabetes / insulin management

Specialized Care

6 services
  • Parkinson's program
  • Behavioral support
  • Hospice agency partnership
  • Respite / Short-term care
  • Dementia care
  • Cognitive learning center

Memory Care

2 services
  • Dementia-certified staff
  • Specialized memory care activities

Daily life & programs

Spaces & services

Amenities

22 features
  • Furnished units
  • Emergency call system
  • Private bathroom
  • Cable TV
  • Kitchenette
  • Air conditioning
  • Wi-Fi / Internet
  • Fitness center / Gym
  • Spa services
  • Swimming pool / Hot tub
  • Game room / Billiards
  • Movie theater / Media room
  • Activity room
  • Art studio / Craft room
  • Library / Reading room
  • Housekeeping Included
  • Laundry service / Dry cleaning
  • Pet Friendly
  • Beauty salon / Barber
  • Fireplace / Common fireplace
  • Piano / Music room
  • Café / Bistro

Outdoor Spaces

6 features
  • Walking paths
  • Garden / Courtyard
  • Outdoor common space
  • BBQ / Grill area
  • Patio seating areas
  • Raised garden beds

Dining Options

9 features
  • Restaurant-style dining
  • Professional chef
  • Vegetarian/Vegan Options
  • Private Dining Room
  • International cuisine
  • Room service
  • All-day / Flexible meal times
  • Locally-inspired cuisine
  • Accommodates special diets

Transportation

2 features
  • Scheduled transportation
  • Personal Vehicle Parking

Family & Visitors

2 features
  • Family support services
  • Guest meals available

Community Services

3 features
  • Move-in coordination
  • Concierge services
  • Postal / Mail services

Reviews

Online reputation

3.9

Averaged from 46 reviews published on other websites

AI review summary

Many families praise attentive, familiar staff and a resort-like atmosphere, but a minority report serious lapses in care and communication worth asking about directly.

Read Full Summary
What reviewers praise
  • Staff & care — Reviewers repeatedly describe caregivers as warm, attentive, and genuinely fond of residents, often learning names and personal details even in memory care.
  • Atmosphere & grounds — Many describe a hotel- or resort-like feel with mountain views, a pool and spa, nice décor, and a lively, homey environment.
  • Dining — Several reviews highlight chef-prepared, restaurant-style meals and good variety, though a few call the food marginal or repetitive.
  • Activities — Families frequently mention a full activity calendar and a lively, engaged community feel, particularly noted around holidays and social events.
Worth asking about
  • Communication — Some families describe administrators as hard to reach and communication between staff and families as inconsistent, especially during ownership transitions.
  • Staff & care — A few reviews cite delayed response times, medication mix-ups, and uneven staff competence, so ask about staffing ratios and emergency response protocols.
  • Cleanliness & maintenance — Reviews vary on cleanliness and building condition, with some calling it well-maintained and others describing an older, less kept facility, so a firsthand tour is worthwhile.
  • Value & pricing — Pricing and how costs shift with higher levels of care aren't clearly addressed in reviews, so confirm current fee structures directly with the community.

The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.

Be the first to share your experience and help other families.

Languages spoken

Languages spoken

English

Around the neighborhood

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Senior Places is not affiliated with, endorsed by, or operated by Palm Court Assisted Living. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.

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