Palm Court Assisted Living

Over more than 26 years of operation, Palm Court Assisted Living has accumulated 5 Type A citations (serious violations affecting resident safety or care) and 7 Type B citations (administrative or non-serious findings), with 8 substantiated allegations among 117 total complaints investigated. The facility has faced an unusually high volume of complaint investigations — 60 complaints compared to just 4 routine inspections — though roughly 93% of investigated allegations were ultimately found unsubstantiated or unfounded. The recent three-year record shows continued compliance challenges, with 1 additional Type A citation, 4 Type B citations, and 6 substantiated allegations during this period alone. Families should ask the community which categories of allegations were substantiated and what specific corrective actions were taken and verified, particularly given the pattern of ongoing complaints about resident care and facility operations. Despite the facility's long operating history, the compliance record suggests persistent issues that warrant careful scrutiny during any visit or evaluation.