Palm Springs, California
Hallmark-Palm Springs
Assisted Living · Memory Care · Independent Living
344 North Sunrise Way, Palm Springs, CA 92262
Hallmark Palm Springs is an assisted living community with 46 apartments located in Palm Springs, California.
- Licensed capacity
- 55 residents
Maximum licensed size, not current occupancy.
- Licensed since
- March 2007
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Hallmark-Palm Springs has operated for more than 19 years without a single Type A or Type B citation, including four recent inspections through early 2026.
Read Full SummaryRead less
- Track record — Across more than 19 years of licensure and four inspections, the community has never received a Type A citation (the most severe class, tied to resident safety or care) or a Type B citation (administrative or paperwork findings).
- Operating tenure — A licensed history spanning nearly two decades with a consistently clean inspection record gives strong confidence in the pattern, since it reflects many inspection cycles rather than a short or limited operating window.
- Complaints — Five allegations were investigated over the years and none were substantiated, meaning the concerns raised were looked into but not confirmed, with no findings resulting from any of them.
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #336412441
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 0
- Substantiated allegations
- 0
Available reports · 5
Facility evaluation
Mar 11, 2026
Facility evaluation
Mar 17, 2025
Facility evaluation
Mar 20, 2024
Complaint investigation
Apr 17, 2023
Facility evaluation
Mar 29, 2022
1–5 of 5 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Ask for current pricing
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
3 services
- Non-ambulatory care
- Incontinence care
- Diabetes / insulin management
Daily life & programs
Spaces & services
Amenities
7 features
- Pet Friendly
- Activity room
- Emergency call system
- Housekeeping Included
- Beauty salon / Barber
- Private bathroom
- Kitchenette
Outdoor Spaces
1 feature- Patio seating areas
Dining Options
3 features- Restaurant-style dining
- Professional chef
- Accommodates special diets
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Grocery shopping & errands
Reviews
Online reputation
4.1Average RatingAveraged from 11 reviews published on other websites
AI review summary
Experiences vary widely at Hallmark-Palm Springs, from glowing praise for dignified, attentive care to complaints about upkeep, staff turnover, and value for cost.
Read Full SummaryRead less
- Dining — Multiple reviewers highlight varied, nutritious, and restaurant-style meals that residents genuinely enjoy.
- Staff & care — Many reviews describe staff as caring, attentive, and going above and beyond, especially during recovery or respite stays.
- Atmosphere & grounds — Several visitors describe the facility as clean and welcoming, with a pleasant courtyard and good layout.
- Activities — Reviewers note a range of activities that encourage socialization and keep residents engaged.
- Staff & care — One reviewer cited high staff turnover and a lack of knowledgeable personnel, while another felt too few staff were immediately available to assist residents.
- Cleanliness & maintenance — An older review described worn rooms and poor upkeep, so families should tour in person to assess current facility condition.
- Value & pricing — At least one reviewer felt the cost did not match the value or condition of the facility, making it worth clarifying current pricing against amenities.
- Communication — A mention of limited transportation and a lack of front-door staffing suggests families should ask about security procedures and transportation availability.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
Be the first to share your experience and help other families.
Around the neighborhood
See what's nearby Hallmark-Palm Springs, including hospitals, pharmacies, and groceries.
Senior Places is not affiliated with, endorsed by, or operated by Hallmark-Palm Springs. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
Are you the owner or operator of Hallmark-Palm Springs?
Claim this profile to update your pricing, photos, and details. Complete profiles match more accurately — our Smart Match technology scores every community against what each family actually needs.