Palm Springs, California
Cottages at Palm Springs
Assisted Living · Memory Care
1780 East Baristo Road, Palm Springs, CA 92262
Cottages at Palm Springs offers assisted living and memory care, with respite stays also available, in a cottage-style setting near downtown Palm Springs.
- Licensed capacity
- 95 residents
Maximum licensed size, not current occupancy.
- Licensed since
- May 2019
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 2
- Complaints with substantiated allegations
- 5
AI summary
Over 7.2 years of operation, Cottages at Palm Springs has accumulated 2 Type A findings (the state's most severe citation class, affecting resident safety or care) and 10 Type B findings (administrative issues like paperwork or posting gaps), with both Type A findings and the bulk of substantiated allegations…
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concentrated in the past three years rather than spread evenly across its history.
- Recent 3 years — Both Type A findings and 11 of the 13 substantiated allegations fall within the last three years, meaning the more serious activity on this record is recent rather than historical.
- Complaints — Complaint investigations (15 lifetime, 7 in the past three years) outnumber routine inspections, and the community has been the subject of frequent complaint-driven visits rather than only scheduled checks.
- Severity — Roughly half of all investigated allegations (13 of 26) were substantiated, a notably high confirmation rate that suggests the complaints driving these investigations were often well-founded.
- Operating tenure — At just over 7 years licensed with 95 beds, this is an established, larger community, so the volume of findings reflects both scale and a pattern worth discussing rather than an isolated incident.
- 1.Can you walk through what the two Type A citations involved and what corrective actions were taken and verified by the state?
- 2.Which categories of allegations were substantiated in the past three years, and what changes were made in response?
- 3.What steps has the community taken recently to reduce the frequency of complaint investigations compared to prior years?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #331880550
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 15
- Type A citations · most severe class
- 2
- Type B citations · administrative
- 10
- Substantiated allegations
- 13
Available reports · 17
Facility evaluation
May 11, 2026
Complaint investigation
Feb 17, 2026
Facility evaluation
Aug 26, 2025
Complaint investigation
Jun 30, 2025
Facility evaluation
May 30, 2025
1–5 of 17 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Starting at $3,650 / month
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
8 services
- Medication management
- 24-hour supervision
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Wheelchair accessible
- Mobility assistance
Specialized Care
4 services
- Hospice agency partnership
- Respite / Short-term care
- Dementia care
- Cognitive learning center
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
20 features
- Furnished units
- Emergency call system
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
- Pet Friendly
- Fireplace / Common fireplace
- Beauty salon / Barber
- Piano / Music room
Outdoor Spaces
6 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- BBQ / Grill area
- Patio seating areas
- Raised garden beds
Dining Options
9 features
- International cuisine
- Room service
- Kosher meals available
- All-day / Flexible meal times
- Accommodates special diets
- Altered-texture food options
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.8Average RatingAveraged from 156 reviews published on other websites
AI review summary
Most families describe a warm, homey, well-kept community with devoted staff, but a minority report serious staffing and care failures, especially in memory care, so families should probe care consistency and staffing levels closely.
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- Staff & care — The great majority of reviewers describe staff as warm, attentive, and treating residents like family, with many singling out specific caregivers and directors for exceptional compassion.
- Atmosphere & grounds — Reviewers consistently praise the park-like, cottage-style campus with mature trees, mountain views, and a homey, non-institutional feel.
- Activities — Families often mention an active, well-organized activities calendar, including happy hours, pet therapy, and outings that keep residents engaged.
- Cleanliness & maintenance — Many visitors note the community is clean, bright, and fresh-smelling, with tidy common areas and living spaces.
- Dining — Opinions on food are mixed, with several reviewers calling meals delicious and varied while others describe them as bland or overly processed.
- Staff & care — A notable number of reviews describe serious understaffing, delayed response to call assistance, and inconsistent medication management, especially in memory care, so families should ask about staff-to-resident ratios and emergency response protocols.
- Communication — Several families reported difficulty getting timely callbacks from management and inconsistent sharing of medical or fall-risk information among staff, worth clarifying how care updates are communicated.
- Financial transparency — A few reviewers found pricing high relative to services received, with add-on costs not always clear upfront, so ask for a full breakdown of base rent versus care-level fees.
- Cleanliness & maintenance — A small number of reviews mentioned dust, odors, or maintenance lapses like a long-broken air conditioner, worth checking current upkeep during a tour.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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