Hovley Care

Hovley Care's compliance record over 14 years of operation shows a pattern of recurring issues that warrant careful family consideration. The community has received 4 Type A citations (serious violations affecting resident safety or care) and 9 Type B citations (administrative or non-serious findings) across its licensed period, along with 4 substantiated allegations out of 17 total complaints investigated. The recent three-year period shows ongoing concerns, with 1 Type A citation, 4 Type B citations, and 4 substantiated allegations all occurring during this timeframe, indicating that compliance challenges have persisted rather than improved. Families should ask the community specifically which categories of allegations were substantiated and what corrective actions were taken and verified, particularly given that roughly 24% of investigated allegations were substantiated. The facility has faced significantly more complaint investigations than routine inspections, suggesting a pattern of resident or family concerns that triggered state oversight beyond standard monitoring. For a small 6-bed facility, this level of regulatory activity and the nature of findings represent meaningful compliance issues that families should thoroughly discuss with the community before making a placement decision.