Palm Desert, California
Atria Palm Desert
Assisted Living · Memory Care · Independent Living
44300 San Pascual Avenue, Palm Desert, CA 92260
Atria Palm Desert offers independent living and assisted living in Palm Desert, California, near El Paseo shopping and the Joslyn Center.
- Licensed capacity
- 154 residents
Maximum licensed size, not current occupancy.
- Licensed since
- February 1996
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
State record available
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 1
AI summary
Atria Palm Desert has operated for more than 30 years without a single Type A or Type B citation, a clean record across four inspections and 24 investigated allegations over its licensed history.
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- Track record — Across more than three decades of operation, inspections have found zero Type A (the most severe class, tied to resident safety or care) or Type B (administrative) citations, indicating consistent compliance on life safety and care standards over a long period.
- Complaints — Of the 24 allegations investigated over the years, only 1 was substantiated, a substantiation rate of roughly 4 percent, with the rest resolved as unsubstantiated or unfounded; the one substantiated allegation also falls within the past three years.
- Operating tenure — With over 30 years of continuous licensure and regular inspection cycles, this record reflects a long, stable operating history rather than a short or limited sample.
Source: California Department of Social Services (CDSS)
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- License number
- License #336400954
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 0
- Substantiated allegations
- 0
Available reports · 16
Facility evaluation
Feb 5, 2026
Complaint investigation
Sep 30, 2025
Complaint investigation
Apr 17, 2025
Complaint investigation
Apr 17, 2025
Facility evaluation
Feb 24, 2025
1–5 of 16 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Ask for current pricing
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
3 services
- Medication management
- Non-ambulatory care
- Incontinence care
Specialized Care
1 service
- Dementia care
Daily life & programs
Spaces & services
Amenities
12 features
- Café / Bistro
- Pet Friendly
- Beauty salon / Barber
- Activity room
- Library / Reading room
- Spa services
- Piano / Music room
- Swimming pool / Hot tub
- Fitness center / Gym
- Housekeeping Included
- Laundry service / Dry cleaning
- Furnished units
Outdoor Spaces
5 features
- Patio seating areas
- Garden / Courtyard
- Outdoor common space
- Raised garden beds
- Walking paths
Dining Options
6 features
- Vegetarian/Vegan Options
- Professional chef
- Accommodates special diets
- All-day / Flexible meal times
- Room service
- Restaurant-style dining
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Reviews
Online reputation
5.0Average RatingAveraged from 85 reviews published on other websites
AI review summary
Families consistently praise the caring, attentive staff and warm community feel at Atria Palm Desert, though it's worth confirming how billing, staffing levels, and higher-care needs are handled.
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- Staff & care — Reviewers overwhelmingly describe staff as kind, attentive, and quick to help, often naming specific team members who went above and beyond for residents.
- Atmosphere & grounds — The community is frequently called clean, bright, and welcoming, with a smaller, boutique-style setting that many families say helped loved ones feel at home rather than lost in a crowd.
- Dining — Many reviews highlight good food with flexible menus and dining hours, though a few mention occasional inconsistency in quality.
- Activities — Residents are often described as socially engaged, with plenty of activities, outings, and a nearby senior center that keep people active and connected.
- Daily life & dignity — Numerous reviewers note that new residents were welcomed warmly and helped to adjust, with staff going out of their way to make transitions feel comfortable and personal.
- Communication — Several families mention inconsistent follow-through on care plan changes or slow callbacks, so it's worth asking how staff proactively update families on a resident's evolving needs.
- Financial transparency — A few reviewers found billing and extra charges confusing, so families should clarify pricing structure and how costs increase at higher levels of care.
- Staff & care — Some reviews mention staffing shortages at times or limits on handling more complex medical needs, so ask about weekend staffing levels and what conditions might require a move to higher care.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Atria Palm Desert. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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