Pacific Grove, California

Pacific Grove Senior Living

Assisted Living · Independent Living

551 Gibson Avenue, Pacific Grove, CA 93950

Pacific Grove Senior Living offers independent living, assisted living, and respite care in Pacific Grove, California, close to Monterey.

Licensed capacity
150 residents

Maximum licensed size, not current occupancy.

Licensed since
December 2022

License history may include previous operators.

State inspections

Review licensing, findings, and available inspection reports. A record is one part of understanding a community.

License #277209241Last checked June 2026

Findings to review

Complaint investigations · 3 years before our last check

Type A citations
3
Complaints with substantiated allegations
13

AI summary

Over its 3.7 years of licensure, Pacific Grove Senior Living has accumulated 5 Type A findings (the most severe class, tied to resident safety or care) and 29 Type B administrative findings, with 3 of the Type A findings falling in the past three years alongside a high volume of complaint activity.

Read Full Summary
  • Track record — Nearly all of the community's citations, 5 Type A and 29 Type B, have occurred since licensing began in late 2022, and almost all of that activity is captured in the recent 3-year window rather than sitting in a distant past.
  • Recent 3 years — Of the 5 lifetime Type A findings, 3 were issued within the past three years, meaning the most severe class of citation is not a settled or resolved chapter but part of the active, current record.
  • Complaints — The community has been the subject of 37 complaint investigations against only 3 routine inspections, a volume that is unusually high relative to typical inspection cadence and suggests frequent outside concern being raised about the community.
  • Substantiation pattern — Of the 76 total allegations investigated, 25 were substantiated, a roughly 33% confirmation rate, and notably all 25 substantiated allegations fall within the recent 3-year window, meaning confirmed concerns are current rather than historical.
Ask the community
  1. 1.Which categories of allegations were substantiated in the past three years, and what corrective actions were taken and verified by the state?
  2. 2.What specific issues led to the 3 Type A citations issued in the past three years, and have those conditions been independently re-checked since?
  3. 3.Given the high number of complaint investigations relative to routine inspections, what is the community doing to address the underlying causes of complaints?

Source: California Department of Social Services (CDSS)

View inspection history
License number
License #277209241
License status
Licensed

Full history on file

These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.

Inspection visits
3
Complaint investigation visits
37
Type A citations · most severe class
5
Type B citations · administrative
29
Substantiated allegations
25

Available reports · 51

  • Facility evaluation

    Apr 23, 2026

    PDF
  • Complaint investigation

    Mar 20, 2026

    PDF
  • Complaint investigation

    Mar 20, 2026

    PDF
  • Facility evaluation

    Dec 16, 2025

    PDF
  • Complaint investigation

    Sep 16, 2025

    PDF

1–5 of 51 reports

View the original CDSS record

Monthly pricing

Total monthly costs depend on room type, select services, and the level of care needed.

Starting at $2,858 / month

Contact our team for room options and a personalized quote.

Care & support

Daily Care Services

9 services
  • Medication management
  • Bathing & dressing assistance
  • 24-hour supervision
  • Activities of daily living (ADL) assistance
  • Mobility assistance
  • Non-ambulatory care
  • Wheelchair accessible
  • Diabetes / insulin management
  • Incontinence care

Specialized Care

1 service
  • Respite / Short-term care

Daily life & programs

Spaces & services

Amenities

21 features
  • Furnished units
  • Emergency call system
  • Private bathroom
  • Cable TV
  • Kitchenette
  • Air conditioning
  • Wi-Fi / Internet
  • Fitness center / Gym
  • Spa services
  • Game room / Billiards
  • Movie theater / Media room
  • Activity room
  • Art studio / Craft room
  • Library / Reading room
  • Housekeeping Included
  • Laundry service / Dry cleaning
  • Pet Friendly
  • Beauty salon / Barber
  • Fireplace / Common fireplace
  • Piano / Music room
  • Café / Bistro

Outdoor Spaces

3 features
  • Walking paths
  • Garden / Courtyard
  • Outdoor common space

Dining Options

6 features
  • All-day / Flexible meal times
  • Accommodates special diets
  • Restaurant-style dining
  • Professional chef
  • Vegetarian/Vegan Options
  • Private Dining Room

Transportation

2 features
  • Scheduled transportation
  • Personal Vehicle Parking

Family & Visitors

1 feature
  • Family support services

Community Services

3 features
  • Move-in coordination
  • Concierge services
  • Grocery shopping & errands

Reviews

Online reputation

5.0

Averaged from 17 reviews published on other websites

AI review summary

A historic, beautifully located building with genuinely warm staff and strong value, though families should ask about recent management turnover and activity variety.

Read Full Summary
What reviewers praise
  • Staff & care — Reviewers consistently describe staff as friendly, warm, professional, and responsive, from tour guides to daily care and administrative personnel.
  • Atmosphere & grounds — The historic 1920s building, gardens, and Pacific Grove location are repeatedly praised as beautiful, clean, and homey, with several noting it feels like living in a nice hotel.
  • Value & pricing — Many residents and families call the rates very competitive and a great value compared to other senior communities in the area, especially for the apartment quality received.
  • Communication — Prospective residents describe tour guides and key contacts as patient, thorough, and quick to answer all questions, often providing detailed written information.
  • Daily life & dignity — Residents highlight a pet-friendly culture, thoughtfully laid-out apartments, and a supportive, friendly community of fellow residents.
Worth asking about
  • Activities — Several reviewers call activities a weak spot, citing few interesting options and poor turnout, though others describe frequent entertainment and varied programming, so families should ask about the current activities calendar.
  • Communication — Multiple reviews mention past management and ownership changes that caused administrative disarray and unclear orientation, so it's worth asking how leadership and onboarding have stabilized since.
  • Dining — Some residents note dining plans limit choice, such as picking only lunch or dinner rather than both, so families should clarify current meal plan options and any recent food cost increases.
  • Cleanliness & maintenance — A few residents mention dated features in some units, like kitchens lacking ovens or ventilation, so it's worth confirming which unit types include updated appliances and venting.

The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.

Be the first to share your experience and help other families.

Languages spoken

Languages spoken

English

Around the neighborhood

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Senior Places is not affiliated with, endorsed by, or operated by Pacific Grove Senior Living. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.

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